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Author Topic: I called EA  (Read 3879 times)

Offline Esther1981

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I called EA
« on: April 26, 2010, 12:59:16 PM »
They have a number and I called it and they said I could chat online with an agent at help.thesims.com/chat but I went to it and this screen popped up. What should I do? I'm still on hold on the phone lol

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Offline MomOfMany

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Re: I called EA
« Reply #1 on: April 26, 2010, 01:10:51 PM »
I had that happen before to. I said I know the risks and then it will take to to the right place. But just so you know when I did it I got an agent on the phone before I got to chat online. And I waited on the phone for over 20 min! Good luck!
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Offline Esther1981

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Re: I called EA
« Reply #2 on: April 26, 2010, 01:21:51 PM »
Staying on hold really pays off! I didn't say I know the risks, just stayed on hold and she sent it straight to my email! I'm so excited!
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Offline Metropolis Man

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Re: I called EA
« Reply #3 on: April 26, 2010, 01:34:34 PM »
Sounds like things are going to work out. I'm glad. Needless to say, you want to prevent this from ever happening again. Once you get your codes write them on a sheet of paper and put that sheet tucked in the same spot your manual goes in the game box. Never remove that sheet.
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Offline Esther1981

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Re: I called EA
« Reply #4 on: April 26, 2010, 01:38:34 PM »
The second I got it, I wrote it in the Prima guide! No I don't want it ever to happen again!
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Offline Swede1992

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Re: I called EA
« Reply #5 on: April 26, 2010, 02:37:49 PM »
Happy you've gotten it to work Esther!
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