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Author Topic: Pets still crashing, nothing seems to help.  (Read 30313 times)

Offline MoonsAreBlue

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Re: Pets still crashing, nothing seems to help.
« Reply #15 on: January 21, 2012, 11:17:00 AM »
Fez, that's just too sad to hear for me to do nothing. First try the things Frey suggests, then you should run a dxdiag. If you don't know how to do it, it's really simple. Open the Start menu and type dxdiag into the search box. After it runs, click "Save all information." Then open this file and delete everything that isn't under the System Information and Display Devices sections. Copy and paste those two sections here.

Frey, you do the same. I know how frustrated I was while I was trying to fix my crashing, so I'd like to help if I can.
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Frey

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Re: Pets still crashing, nothing seems to help.
« Reply #16 on: January 21, 2012, 11:48:08 AM »
The parking lots thing didn't work, it still crashed after 5 seconds  :-\ . At least I can play in Sunset Valley, though.

Here's my dxdiag thingy:

------------------
System Information
------------------
Time of this report: 1/21/2012, 13:39:58
       Machine name: FREY
   Operating System: Windows Vista™ Home Basic (6.0, Build 6002) Service Pack 2 (6002.vistasp2_gdr.111025-0338)
           Language: Spanish (Regional Setting: Spanish)
System Manufacturer: Hewlett-Packard
       System Model: Compaq Presario CQ40 Notebook PC
               BIOS: Default System BIOS
          Processor: Pentium(R) Dual-Core CPU       T4200  @ 2.00GHz (2 CPUs), ~2.0GHz
             Memory: 1978MB RAM
          Page File: 1634MB used, 2565MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 11
DX Setup Parameters: Not found
     DxDiag Version: 7.00.6002.18107 32bit Unicode


---------------
Display Devices
---------------
        Card name: Mobile Intel(R) 4 Series Express Chipset Family
     Manufacturer: Intel Corporation
        Chip type: Mobile Intel(R) 4 Series Express Chipset Family
         DAC type: Internal
       Device Key: Enum\PCI\VEN_8086&DEV_2A42&SUBSYS_3607103C&REV_07
   Display Memory: 797 MB
 Dedicated Memory: 64 MB
    Shared Memory: 733 MB
     Current Mode: 1280 x 800 (32 bit) (60Hz)
          Monitor: Monitor PnP genérico
      Driver Name: igdumdx32.dll,igd10umd32.dll
   Driver Version: 8.15.0010.2202 (English)
      DDI Version: 10
   BGRA Supported: Yes
Driver Attributes: Final Retail
 Driver Date/Size: 8/25/2010 19:28:22, 571904 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp:
Device Identifier: {D7B78E66-6902-11CF-167B-0D16A7C2C535}
        Vendor ID: 0x8086
        Device ID: 0x2A42
        SubSys ID: 0x3607103C
      Revision ID: 0x0007
      Revision ID: 0x0007
      Video Accel: ModeMPEG2_A ModeMPEG2_C ModeWMV9_B ModeWMV9_C ModeVC1_B ModeVC1_C
 Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled

Thanks Moons for your time and help  :)
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Offline MoonsAreBlue

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Re: Pets still crashing, nothing seems to help.
« Reply #17 on: January 21, 2012, 03:24:33 PM »
Ok, Frey I have an idea. There's this thing called paging files. Basically, space on your hard drive is dedicated for your computer to use as RAM for background processes. This works more for computers with lots of RAM, but it might help you too. It's in Control Panel>System and Security>System>Advanced System Settings. In the Advanced tab, click on Settings in the Performance section. In the Advanced tab here, click Change in the Virtual Memory section. Uncheck the automatically manage box at the top.

Now, this is what I did. I selected the C: drive and clicked custom size below it. If you have C: and D:, just do the same thing for both. For the custom size, I set Initial Size to the number beside Recommended at the bottom. Then for Maximum size, I set it to the number beside Currently allocated. This essentially doubled the size I had. Now restart your computer.

Now, I don't know much about what this does exactly, but I know it worked... because now that I think about this, I did this at the same time that I deleted parking lots. And I just had to do it again on my new computer. I have had no other problems with any other function or games on my computer. However, if this doesn't work, make sure you go back and set it so the computer automatically manages it.

Let me know how it goes!
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Frey

  • Guest
Re: Pets still crashing, nothing seems to help.
« Reply #18 on: January 21, 2012, 05:00:14 PM »
I will try this later when I  close my game! Thanks Moons! I didn't really understand too much of what you said (I mean, I did understand the words... but computers are sometimes a mystery for me  ;D ) but I will try it. I have no idea if this has something to do with it, but my disk is partitioned in two sections, the Local Disk (C:) and the Recovery (D:) one. It was already configured that way when I bought the laptop. The thing is, D: is almost full, while C: is only half full.  :-\

I will come back later when I try ypur suggestion  :)
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Offline MoonsAreBlue

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Re: Pets still crashing, nothing seems to help.
« Reply #19 on: January 21, 2012, 06:30:35 PM »
They're a mystery for me too, Frey. This is just what I've learned from researching all of the things I could possibly to do fix my game. It's ok if you have C and D drives. I do, too. It's mainly used for backups. If you've set up a restore point or a backup, it will be saved to your D drive.
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Offline xFezIsAFreakx

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Re: Pets still crashing, nothing seems to help.
« Reply #20 on: January 22, 2012, 09:56:43 AM »
Quote from: MoonsAreBlue on January 21, 2012, 11:17:00 AM
Fez, that's just too sad to hear for me to do nothing. First try the things Frey suggests, then you should run a dxdiag. If you don't know how to do it, it's really simple. Open the Start menu and type dxdiag into the search box. After it runs, click "Save all information." Then open this file and delete everything that isn't under the System Information and Display Devices sections. Copy and paste those two sections here.

Frey, you do the same. I know how frustrated I was while I was trying to fix my crashing, so I'd like to help if I can.

That's really kind. :)

Here's mine:

------------------
System Information
------------------
Time of this report: 1/22/2012, 14:49:06
       Machine name: PEACH-PC
   Operating System: Windows Vista™ Home Premium (6.0, Build 6000) (6000.vista_gdr.100218-0019)
           Language: English (Regional Setting: English)
System Manufacturer: FUJITSU SIEMENS
       System Model: AMILO Li 2727                 
               BIOS: Ver 1.00PARTTBLM
          Processor: Intel(R) Pentium(R) Dual  CPU  T2370  @ 1.73GHz (2 CPUs), ~1.7GHz
             Memory: 2038MB RAM
          Page File: 1048MB used, 3247MB available
        Windows Dir: C:\Windows
    DirectX Version: DirectX 10
DX Setup Parameters: Not found
     DxDiag Version: 6.00.6000.16386 32bit Unicode
---------------
Display Devices
---------------
        Card name: Mobile Intel(R) 965 Express Chipset Family
     Manufacturer: Intel Corporation
        Chip type: Mobile Intel(R) 965 Express Chipset Family
         DAC type: Internal
       Device Key: Enum\PCI\VEN_8086&DEV_2A02&SUBSYS_11231734&REV_03
   Display Memory: 358 MB
 Dedicated Memory: 0 MB
    Shared Memory: 358 MB
     Current Mode: 1280 x 800 (32 bit) (60Hz)
          Monitor: Generic PnP Monitor
      Driver Name: igdumd32.dll
   Driver Version: 7.14.0010.1283 (English)
      DDI Version: 9Ex
Driver Attributes: Final Retail
 Driver Date/Size: 5/31/2007 08:51:14, 2551808 bytes
      WHQL Logo'd: Yes
  WHQL Date Stamp:
Device Identifier: {D7B78E66-6942-11CF-8771-2931A2C2CA35}
        Vendor ID: 0x8086
        Device ID: 0x2A02
        SubSys ID: 0x11231734
      Revision ID: 0x0003
      Revision ID: 0x0003
      Video Accel: ModeMPEG2_A ModeMPEG2_C
 Deinterlace Caps: {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC1,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC3,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(IMC4,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S340,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
                   {BF752EF6-8CC4-457A-BE1B-08BD1CAEEE9F}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_EdgeFiltering
                   {5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend
                   {335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(S342,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY VideoProcess_AlphaBlend DeinterlaceTech_BOBVerticalStretch
     DDraw Status: Enabled
       D3D Status: Enabled
       AGP Status: Enabled
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Offline xFezIsAFreakx

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Re: Pets still crashing, nothing seems to help.
« Reply #21 on: January 22, 2012, 10:52:24 AM »
@Frey I tried that thing you said about ending the background processes but I didn't recognise any of it and was too scared to click anything.  :-[

(Sorry for the double post)
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Frey

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Re: Pets still crashing, nothing seems to help.
« Reply #22 on: January 22, 2012, 11:19:23 AM »
Quote from: MoonsAreBlue on January 21, 2012, 03:24:33 PM
Now, this is what I did. I selected the C: drive and clicked custom size below it. If you have C: and D:, just do the same thing for both. For the custom size, I set Initial Size to the number beside Recommended at the bottom. Then for Maximum size, I set it to the number beside Currently allocated. This essentially doubled the size I had. Now restart your computer.

OK, I did this with my C: drive. The thing is... my D: drive has 2967 as Recommended Size, but the Currently Assigned size is 2278. What should I do with this?  ???

Thanks again, Moons, you're being so sweet!
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Offline MoonsAreBlue

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Re: Pets still crashing, nothing seems to help.
« Reply #23 on: January 22, 2012, 11:26:59 AM »
Quote from: Frey on January 22, 2012, 11:19:23 AM
OK, I did this with my C: drive. The thing is... my D: drive has 2967 as Recommended Size, but the Currently Assigned size is 2278. What should I do with this?  ???

Thanks again, Moons, you're being so sweet!

Ok, this is because you said your D drive was mostly full.  Try just leaving it on computer managed. I think just editing C may be enough, but I did both on mine just in case. If the game still doesn't work, you can try uninstalling some programs that are on your D drive to free up some room. Make sure you restart your computer before you start playing though!


From what I can tell, Fez, is you're having the same problems as Frey. Well, of course you are lol, but I'm saying I think it's the same cause. You have no dedicated memory on your graphics card, so what I think is happening is your pc is using some of the shared memory while your graphics card is trying to access the same memory to help play sims. The game can't borrow enough to do what it wants, so it crashes.

Here's what I can suggest. I have a hunch that it's actually the patch that has been causing you problems. You said you haven't had problems before Pets. Well, this patch has specific content for Pets, so it's going to install on your game as if you have Pets, even though it's not installed. It's not like you install a patch and it only adds on the fixes for what content you have installed. So, I think the fact that your game has the Pets fixes on it is enough to make it crash. I could be entirely wrong, but this is just and idea. What you should do is reinstall and manually patch up to the patch version before 1.29. I think it was 1.26. Here, simprograms has a link to manually download the patch. You'll need to scroll down and select the "Big Update" one, since you'll be patching from version 1.0. You will have to disable your internet while you are installing, so it can't try to automatically patch, though.

The down side to this is that your game is patched to the newest version. If you have any old saves elsewhere on your pc from when you played before the Pets patch, you should be able to play them alright. However, I don't think you can roll a save back a patch version.

Give this a shot. If it doesn't work, you can try the instructions I gave Frey in an above post about the paging file. If that still doesn't work... then I'm out of ideas. :-\
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Offline xFezIsAFreakx

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Re: Pets still crashing, nothing seems to help.
« Reply #24 on: January 22, 2012, 12:20:32 PM »
I'll have to try what you suggested for Frey earlier because I can't go back to an earlier patch due to my legacy and challenges all having tooken place since the patch. :( Oh well, I'll try what you suggested and I'm currently playing my Handyman file and it seems to be working alright - I've been playing a whole two hours and with no problems! Seems this thing can be random, lol. Thanks for your help, Moons. :)
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Frey

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Re: Pets still crashing, nothing seems to help.
« Reply #25 on: January 22, 2012, 01:07:35 PM »
IT WORKED!!!  ;D Moons, you're the best! and a genius! I've been playing in Appaloosa for half an hour and it not only hasn't crashed yet, but it's actually running way better than it was before!  ;D

I know half a hour doesn't sound like much, but before I did what you suggested, it would crash after 5 seconds, so it's actually a lot!

Thank you so much!
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Offline MoonsAreBlue

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Re: Pets still crashing, nothing seems to help.
« Reply #26 on: January 22, 2012, 01:41:12 PM »
Well, I must be on to something if it's working for other people! I'll research exactly what this is some more. I'm glad it worked. :D
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Offline Figwit

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Re: Pets still crashing, nothing seems to help.
« Reply #27 on: January 22, 2012, 02:29:01 PM »
I have also heard that the raccoon and the deer can have broken outfits and this can cause a crash. ???
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Frey

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Re: Pets still crashing, nothing seems to help.
« Reply #28 on: January 22, 2012, 03:22:48 PM »
Quote from: Figwit on January 22, 2012, 02:29:01 PM
I have also heard that the raccoon and the deer can have broken outfits and this can cause a crash. ???

Really? Well, all those wild and homeless animals coming around all the time makes my game lag, that's for sure. I put gnomes in my sims' lot to keep them from coming.
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Offline xFezIsAFreakx

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Re: Pets still crashing, nothing seems to help.
« Reply #29 on: January 28, 2012, 12:53:50 PM »
About the C: and D: files thing, do we set the numbers for both C: and D: or just C:?


Also, I attempted to change the number beside Maximum Size to the Currently Allocated number but it told me it has to be bigger than the recommended. Recommend is 3055 and Currently Allocated is 2337.
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