Author Topic: Store will not load.  (Read 6884 times)

Offline ZapKid

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Store will not load.
« on: December 26, 2011, 12:44:21 PM »
Now I'm annoyed... I got 4000 Sim points (for Christmas) and prepared to go on my Shopping Spree, but barely anything will load on the store. Can't go to a specific item, can't go look at a world (I wanted to get Hidden Springs), can't look at anything pretty much! I sent something to EA Help 3 days ago, and they said they would reply in less than 24 hours but didn't. :(

Anyone have an idea about what's going on?
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Sportsfan

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Re: Store will not load.
« Reply #1 on: December 26, 2011, 12:49:11 PM »
The most likely reason is that there are too many people trying to access the store right now because a lot of people most likely got simpoints. Just wait a little bit and it should be fine.



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Offline ZapKid

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Re: Store will not load.
« Reply #2 on: December 26, 2011, 12:52:42 PM »
Yeah, but this was happening December 23rd.  :o
There shouldn't have been that much people. :P
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Also, feel free to request a home by PMing me! Always happy to help.

Hey guys I'm taking an extended hiatus... again. I'm out of ideas to build houses and I don't have as much fun designing homes like I used to; it feels more like a chore. So that's where I'll be, I will probably be back sometime. :P

Offline bamjo92

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Re: Store will not load.
« Reply #3 on: December 26, 2011, 01:02:36 PM »
All I can add is, The store has been being a real pain lately. 
Just remember It's not you, It's the store. Don't get so mad you throw your computer out the window.
I also found they aren't to interested with answering your tech help e-mails.
I'll stop before I say mean things now.

Offline ZapKid

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Re: Store will not load.
« Reply #4 on: December 26, 2011, 01:09:00 PM »
Meh. I guess I'll just have to wait it out.  :(
Find my builds here. | Last Created; Cubeached
Also, feel free to request a home by PMing me! Always happy to help.

Hey guys I'm taking an extended hiatus... again. I'm out of ideas to build houses and I don't have as much fun designing homes like I used to; it feels more like a chore. So that's where I'll be, I will probably be back sometime. :P

Sportsfan

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Re: Store will not load.
« Reply #5 on: December 26, 2011, 01:59:43 PM »
This is happening to the iTunes store for some people too so it's not just the sims store.

Offline Seabody

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Re: Store will not load.
« Reply #6 on: December 26, 2011, 03:56:45 PM »
I tried going into the Store (while logged out), and I could access Hidden Springs. I don't have the SimPoints to buy it though, so I can't confirm much.



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Offline ZapKid

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Re: Store will not load.
« Reply #7 on: December 26, 2011, 04:09:32 PM »
That does prove something. I go there (not logged in) it works. I log on immediately, and it says it can't load.
That means it has something to do with being logged in.
Find my builds here. | Last Created; Cubeached
Also, feel free to request a home by PMing me! Always happy to help.

Hey guys I'm taking an extended hiatus... again. I'm out of ideas to build houses and I don't have as much fun designing homes like I used to; it feels more like a chore. So that's where I'll be, I will probably be back sometime. :P

Offline Seabody

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Re: Store will not load.
« Reply #8 on: December 26, 2011, 04:28:03 PM »
Same here. I got the same error message when trying to view that Dojo double bed.

EDIT: I'm using Google Chrome when I view it. I switched to IE8, logged in to thesims3.com, tried to get to Hidden Springs, and it showed up. I guess it's a browser issue? ???

Offline ZapKid

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Re: Store will not load.
« Reply #9 on: December 26, 2011, 05:34:45 PM »
Odd. It still doesn't work for me. Maybe it's because my IE isn't updated to 8? I use FireFox, so that would mean that IE most likely isn't recent.
Find my builds here. | Last Created; Cubeached
Also, feel free to request a home by PMing me! Always happy to help.

Hey guys I'm taking an extended hiatus... again. I'm out of ideas to build houses and I don't have as much fun designing homes like I used to; it feels more like a chore. So that's where I'll be, I will probably be back sometime. :P

Offline kattiq

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Re: Store will not load.
« Reply #10 on: December 27, 2011, 04:24:44 PM »
The store isn't loading for me either.. I was able to buy simpoints though!
I keep getting the page that says: "Be Right Back! Our site appears to be down right now. Don’t worry, we have one of our best people working on it." I wanted to go on a shopping spree too :(

Offline amyrose

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Re: Store will not load.
« Reply #11 on: December 27, 2011, 04:47:10 PM »
The store is very slow for me, and the I can't get on the Daily Deal page (it comes up with the sorry message and the geeky-looking sim). I've managed to buy a couple of hairstyles today though.

Offline samoht04

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Re: Store will not load.
« Reply #12 on: December 27, 2011, 05:14:59 PM »
All I can do on the Store is look at my Wishlist and Purchase History. I think I can use the quick view. Other than that nothing. I have to change my language to English - US just to see Gift Messages. That site is rubbish really and they spend more time adding to it than fixing it.
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Offline BellaClo

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Store will not load.
« Reply #13 on: December 28, 2011, 03:15:30 AM »
It looks like they are making changes in the store this week (how to access the sets...). So this is maybe the simple explanation for down times.

But I agree with you, before adding more fluff around their games/sites, they should invest decent money in fixing them ;-)
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Offline Pam

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Re: Store will not load.
« Reply #14 on: December 28, 2011, 03:24:23 AM »
There's definitely something going on with the Sims 3 site.  It's been down for maintenance and unavailable several times over the last few days.  Maybe it's a combination of problems on their end plus heavy holiday traffic.  It'll get sorted out soon, I'm sure.

On a somewhat related note, is there a way to access my Wish List without having to do a search for it?  Seems like I should be able to get to it from my account somehow, but I don't see it.  I'm finding it very annoying because when I search for it and then edit it, the removed items come right back the next time I log in.
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