Logically, you should be able to get it from the sims3 site with download. I got my copy of Pets for christmas and it is a Limited Edition copy. The car that came with it that has the redemption key says its good until oct 2012. I haven't been able to download mine yet, since the site was supper busy on christmas with a free Bayside download set that slowed it down as every went to get it....that and my connection has been fickle at best. So you may need to just make sure you use the code and download it from the site. And then find it in the Launcher to install.