I ordered simpoints last night for the first time through the Origin launcher and my simpoints showed right up. I have also ordered them twice through the actual storefront and had no problems either time. Note: I am ordering $10 at a time to take advantage of the special.
Are you sure you completed each step? Have the funds actually been deleted from your account or is the charge 'pending'.
There are a couple of steps to take but otherwise it was an easy way of ordering. I also received a follow-up email within a couple of minutes of ordering. Did you received one? The email looks like this:
(...)
Thanks for replying with an example of how your mail looked, but I didn't get an email like yours.
What I did got was a very colied reaction within 30 minutes I believe. The status is indeed on 'pending' as the person who had send the mail told me. But he also told me that it can take up to 24 hours until they received my money and when that happend I will receive my simpoints.
If I hanen't received anything tomorrow night than he advices me to send another mail.
Everything goes in Dutch by the way, so it will for me be the 'real' tomorrow night.
That's also the reason why I'm typing here, instead of copy/pasting the mails.
