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Author Topic: Three Copies of Generations  (Read 11258 times)

Offline mysticmirror

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Three Copies of Generations
« on: May 31, 2011, 12:20:52 PM »
I'm am so confused. I pre-ordered Generations from the EA store and today I not only get my copy but two others as well. First I'm freaking out because I'm thinking something got messed up and they took the money out of my bank account for three games. I checked it all out and I'm only charged for one game, yet I have three copies. Did this happen to anyone else? What should I do?
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Offline NancyJ

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Re: What the? Three Generations games
« Reply #1 on: May 31, 2011, 12:27:56 PM »
3 Physical copies or digital? (I thought eastore only did digital but that might just be for non-us). Mistakes happen, contact them and let them know they sent 2 extra copies.
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Offline simlishlol

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Re: What the? Three Generations games
« Reply #2 on: May 31, 2011, 12:29:07 PM »
That happened to lilygirl except she got two. Contacting EA would be best probably.
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Offline simlishlol

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Re: What the? Three Generations games
« Reply #3 on: May 31, 2011, 12:30:35 PM »
All these people getting more than one copy is making me wonder what will be in my delivery box…
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Offline mysticmirror

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Re: What the? Three Generations games
« Reply #4 on: May 31, 2011, 12:35:32 PM »
They are physical copies. They came in three different boxes and all the info on the invoices is the same execpt for customer number which is different on each invoice. Ohh I hope I didn't get sombody else's games. I would feel bad. Guess I will have to contact EA. I wonder how they got this all messed up and I hope because I got three that somebody else didn't get any :o
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Offline NancyJ

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Re: What the? Three Generations games
« Reply #5 on: May 31, 2011, 12:46:23 PM »
Eeep - if there are 3 different customer numbers, that does sound like you got someone elses copies. No need to feel bad though, its not your fault. Sounds like they had a glitch with their mail merge or something.
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Offline mysticmirror

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Re: What the? Three Generations games
« Reply #6 on: May 31, 2011, 12:55:19 PM »
Yeah that's what I'm guessing too. I know it's not my fault but I still feel kind of bad because I know how excited I was today because it was Generation day and now somebody might be dissapointed.
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Offline Glic2000

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Re: What the? Three Generations games
« Reply #7 on: May 31, 2011, 01:07:51 PM »
There actually have been other users (on other forum) reporting the same issue.  So it's definitely not just you!
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Offline folcon

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Re: What the? Three Generations games
« Reply #8 on: May 31, 2011, 01:09:02 PM »
If that is the case, for sure contact them so you can find out which one is yours and you can send the other two back, so they can go to the proper people.  At least, that's the honest thing to do.  There are several dishonest possiblities as well, but I won't mention them.
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Offline Lilygirl

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Re: What the? Three Generations games
« Reply #9 on: May 31, 2011, 01:12:00 PM »
Yeah, I got two discs yesterday. One around 9:15am (I was quite impressed at how punctual the service was!) and after I had opened it and gushed over it and registered it, I got the second one just before noon. I haven't opened the second disc, it's lying on the kitchen table with it's invoice. Maybe I should call EA as well. I also have 2 different customer numbers.
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Offline folcon

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Re: What the? Three Generations games
« Reply #10 on: May 31, 2011, 01:15:42 PM »
I think I'm glad to wait until Sunday to get mine.
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Offline mysticmirror

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Re: What the? Three Generations games
« Reply #11 on: May 31, 2011, 02:10:17 PM »
Wow I'm glad it's not just me. I haven't opened the other two either. I think I'm going to keep them for a few days before I call EA just to make sure they don't take it out of my bank account and if they don't I guess I will contact them and see if I can just return them.
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CandyHeartedSim

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Re: What the? Three Generations games
« Reply #12 on: May 31, 2011, 02:15:57 PM »
Or just give them to me ;D I'M JOKING!!!! No, just wait a couple of days, then ring up EA.
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Offline TheChronicR

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Re: What the? Three Generations games
« Reply #13 on: May 31, 2011, 02:41:00 PM »
You're all so lucky. I am jealous. :( I haven't even bought one copy yet - it costs too much! :-[
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Offline mysticmirror

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Re: What the? Three Generations games
« Reply #14 on: May 31, 2011, 04:25:12 PM »
Aww I'm sorry, I wish I could gift them to people on this site but it's not very honest of me if I do, LOL.
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