I am puzzled by the problems people are having. I don't know why, but my game is working just fine. It arrived yesterday and right away there was a prompt for a patch, which I did. I've just checked and it says it's up to date now. Is there supposed to be a second update? If so, my game doesn't seem to know about it. Anyway, it's working fine (touch wood) so I guess for some reason I'm one of the lucky ones. I hope everyone else's problems get sorted out soon. It must be incredibly frustrating to not be able to get your game to work.