Notification and Personal Message Emails Not Being Received

[samoht04]

I have a few of my threads on Email notification but lately they are not being sent the same with a PM I received during the night. I have checked my Spam Box and it is not in there. I have also been visiting the threads so any new replies would send a new Email to me. The last Notification I got was for a Reply in my Hannah Longing Story at 7:45, I have not received any new emails from my Jade Dynasty Reply or a Building and Construction Requests Thread email. Am I doing something wrong or is this feature not working for anyone else?

[Hosfac]

I recently got a pm, and while I typically get an e-mail for them, I didn't for this one.  But now that I think about it, there was another one recently I didn't get an e-mail for, too.  However, these two messages were not consecutive so it, for me at least, appears to be a sporadic problem.

[CharlotteDaBookworm]

Its never worked for me. I guess after awhile I just gave up.

[Pam]

I had a couple of private messages in my Inbox that didn't come to my email, too.  I sent a note to Carl, so I'm sure he'll check into it soon.

[Schipperke]

I've found that sometimes the emails about pm's get caught up by my service provider's spam filter.  They then turn up in the quarantine summary they send every so often.  I don't know why some emails from the forum get through and others don't - maybe it has to do with the subject line.  But it might be worth checking your quarantine summary, to see if the missing messages are there.

[samoht04]

If you mean the Spam Category on my Email I have checked that and nothing is there.

[Hosfac]

I've found that sometimes the emails about pm's get caught up by my service provider's spam filter.

I went and checked, and noticed that 1 of the two did get sent to the spam folder.  I have since informed G-Mail that this is naughty.  However, that still leaves the more recent one unaccounted for.

[Carl]

They will come from my personal email address @carlsguides.com once again. Hotmail has our entire server on their block list. Of course we send a lot of emails to that domain, a huge percentage of people use email powered by microsoft. So, unfortunately, we'll have to activate new members from any of their sites (live, hotmail, msn) by hand until they remove us from the block list. Clearly using gmail to send them is not reliable as the account was set up fine. Sorry for the inconvenience. Microsoft mail has given me a lot of trouble recently and I looked for a way to allow those folks to register without problems.

If you use an email they control, you won't be receiving emails until this is cleared up. I just filled out a huge form asking them to fix the issue. They say 24 hours, but who knows.

I'm getting emails from myself when I attempt to register a test account. I hope your notifications work once again.

[samoht04]

I use Yahoo Mail. I will set this Topic to Notify and see if it works when the next person posts.

[Saltypaws]

I just noticed I did not get an email either, but it really doesn't matter one way or another if I get email notification or not, but I have always gotten one until today. 

[samoht04]

I just got one from Salty then! 

[Carl]

Marvelous. I knew it had to be doing something. I'm starting to get tons of bounced messages that the system is trying to send to hotmail. I'll definitely know when this is fixed on their end

[Pam]

I use Yahoo, Carl.  I had two private messages just now that were not in my email inbox like usual.

[samoht04]

Mines working for Pm and Hannah Longing and this topic now.

[Pam]

@Carl:

I just realized that there's a little confusion here.  This isn't about the notification email that's supposed to be sent when a new member signs up.  We're talking about the notification function on topics that sends an email when someone posts to a topic, and the email notification that comes when we receive private messages.