Black Screen [Solved]

[Stregoicadi]

Hi guys. I have a new computer and I bought the sims 3 with all the dlc from steam. But I didn't know you have to make the game recognize new graphics cards. I tried tweaking graphics files from the tutorials but I can't make sure it recognizes it because I don't have the deviceconfig file (I got the 'graphics card not recognized error the first time but now I don't)

Now I get black screens all the time and the game crashes. The crash log analyzer says it's because of custom content but I just tested it without custom content and it still crashed.

And I read somewhere that pets expansion makes all the old cc invalid or something. Is that true? I didn't have pets before and I could play just fine with the same CC.

Something else I read about was old resource.cfg files. Do I have to download an updated version?

My computer has nvidia rtx 3060 graphics card, 16 gb ram and 11th Gen Intel(R) Core(TM) i7-11800H @ 2.30GHz
It's windows 11
I use custom content it crashed without it anyway
I have all the expansions
The game version is 1.67.2
I tried deleting cashes
I have now sims in downloaded sims folder
I just updated my graphics card

I selected the game through nvidia panel but I couldn't find the vertical sync option

[Seabody]

Hi Stregoicadi, welcome to the forum!

Did you download the GraphicsCards.sgr and GraphicsRules.sgr files that the Flynns have posted? The RTX 3060 graphics card should be included in that download.

[Stregoicadi]

Hi, thank you so much

Yep, i dowloaded them and replaced them. But it still crashes 

[MrsFlynn]

While the thread linked below talks about the Alder Lake processor and Sims 3.  It also goes over some tips for Windows 11 and Sims 3.

Sims 3 won't open: Alder Lake (Intel 12th-gen) CPU
https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-won-t-open-Alder-Lake-Intel-12th-gen-CPU/td-p/11057820

I don't know the tips will work, but it's worth looking into.

[Stregoicadi]

I guess the game recognized my intel graphics card. not nvidia. I found out about this after when finally found deviceconfig file

I chose nvidia card for the sims from my nvidia panel and checked the graphicscard files to be sure. And now I can play with cc without crash now.

Thanks a bunch. I have a overheating issue now though but one step at a time

[MrsFlynn]

You may have already found a solution to not finding the vertical sync option? 

I was able to find it by scrolling to the bottom of the Specify settings for this program list:

Click images to see larger view

I selected the game through nvidia panel but I couldn't find the vertical sync option

[Stregoicadi]

The reason I couldn't find that was it was weirdly translated to Turkish

I put v-sync option on, and downloaded this software named RivaTuner mentioned in this topic. And started playing on a table for my laptop to breathe.

https://www.carls-sims-4-guide.com/forum/index.php?topic=32050.0

It's working normally now. Thank you so much for all your help^^ This forum helped me so much more than EA support  One of them even told me to get support from microsoft without even listening to my problem 

[MrsFlynn]

You're welcome!!

You can cap the frame rate with Nvidia Control Panel. Doing this will cap it at 60 FPS.

Click images to see larger view

[Stregoicadi]

Done  now that i know it's not because of custom content, I'm gonna go download more