@Shayla Sorry about this
I've had a lot more trouble this year, and honestly look forward to making some changes to improve it in the long term, though it's not something I can do immediately.
As to the ad that is doing this, is it the ONLY mobile ad that pops up, or does it come after the one you can close? Any details you can provide would help.
If it comes second, it's a redirect and not ok. Finding them is like a needle in a haystack, but it could at least give me a lead. As Mrs. said, one of the problems is that who gets what ad is determined by geography and things like that. It's annoying that a lot of webmasters use this same network (it's a popular one) and we all kind of police/report bad ads, but shady marketing companies can put up new ones. I'd prefer if only ads approved by a person appeared and hope to make that happen.
It's been on my mind a lot, as this is not the first complaint but setting up a new provider presents some issues on my end.