Author Topic: Sims 4 is not Launching *Fixed!!*  (Read 29828 times)

Offline kellie13

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Sims 4 is not Launching *Fixed!!*
« on: July 03, 2016, 09:18:56 PM »
I've read as much as I could find regarding this issue, but nothing has worked so far.  I was playing my game this morning with no issues, when my computer shut itself off suddenly.  When I restarted I noticed my game was a little "jerky" so I decided to do a repair.  After that, when I clicked on the Sims 4 icon on my desktop, absolutely nothing would happen. So I tried to launch from Origin, but again absolutely nothing.  So I've tried a factory reset...nothing.  I did a reinstall...nothing.  I then went into the program files to discover that the Sims 4 folder was empty after my reinstall! I even disabled all my anti-virus programs to see if they were the problem, with no luck. It's just Sims 4, 3 is still working.  I was going to attempt another reinstall, but the last one took hours!  Please help!

Thank you!

Offline MrsFlynn

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Re: Sims 4 is not Launching
« Reply #1 on: July 03, 2016, 11:35:04 PM »
Try the troubleshooting tips found in this post:

Game Will Not Launch/Start/Load
http://www.carls-sims-4-guide.com/forum/index.php?topic=29309.msg410185#msg410185
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Offline kellie13

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Re: Sims 4 is not Launching
« Reply #2 on: July 04, 2016, 03:07:59 PM »
Happy 4th of July!  It really is.  I finally figured out that my favorite anti-virus program was blocking my game!  I don't know how all of the sudden since I've used it as long as I've played Sims (4 years now), but it was.  Thanks for your response MrsFlynn!  I'm a happy camper today!