Malfunctioning Gallery

[imayu94]

Hi guys! Now's the only time I'm able to raise this issue but I've been having it since I got the game.

When I open my profile to check what lots/households I have on the gallery, it all appears as large X marks no matter how much i try to refresh it. Also, It says that it "could not locate" the items when I click them.

I thought of a few issues to cover this:

• my internet connection is just really slow for the gallery
• my cache has not been cleared
• i don't have my game constantly online, or
• the items have been removed for some unknown reason

I haven't tried using another account or anything (given that not much of my friends and family play the game) but I'd really like to know if they are still, actually, in the gallery. Help is much appreciated on this issue.

[lindsaysoderberg]

I will check. What is your origin ID?

[imayu94]

lodia_me

I think it's my connection because all the items, even not mine, just the gallery, appears as such. I'm really not sure. It sucks though. 

[justproud2b]

lodia_me

I think it's my connection because all the items, even not mine, just the gallery, appears as such. I'm really not sure. It sucks though. 

I see your stuff


You could try to make sure your firewall is allowing the game through.

[lindsaysoderberg]

I can also see your items: 8 lots and 1 household.

Your "Ivory Chapel" has 12 downloads. 

[Joria]

Don't you have to be online to access the gallery?  You can access your library any time but not the gallery.

[imayu94]

I can access the library just fine. But going online and going to the gallery is really a pain to use because I can't see it properly and I can't download content either. But thanks you guys! At least I know its out there. I'll try and check my firewall later.