Big problems with the Sims 3 for Mac

[KaoruLR]

I've been having some REALLY frustrating problems with my game.

I went through a phase where it would take about 3/4 attempts to boot, because the game either didn't register a disc being there or it would crash upon loading. That's stopped now, but my game is becoming hard to play because i can't invite any Sims around and this includes services like Adoption, which the game says are going to turn up but never do! I also have an error report that automatically appears every time I close the game, which says for some reason that the game has 'closed unexpectedly'.

Any help would be much appreciated, thanks .

[LivvieLove]

Can I have your mac specs? I just want to cross out the line that it could be a hardware problem (and if it is, finding tips and tricks to help give the game more room to breathe).

I'm not particularly familiar with Macs, but I will do my very best to find sources and fixes that are mac-friendly.

[KaoruLR]

Thank you!

Processor - 2.3 GHz Intel Core 7
Memory - 4GB 1600 MHz DDR3
Graphics - Intel HD Graphics 4000

I moved the family I'm currently playing into another town, and they can return from work autonomously which they couldn't in their native town. I still had the error message when I close the game though .

The problems have only been happening fairly recently, and the game can be a bit slow to load through/freezes on the Sims/Maxis logo stage.

[LivvieLove]

First of all, I would turn all of your settings on low if you haven't already, but right now I smell corruption of a file. Do you have any expansion packs?

There's also a chance that a file in the main part of the games coding got corrupted, which could call for a reinstallation of the series. That was actually my first thought - you might end up having to uninstall/reinstall everything, as I'm under the impression that you've never had these issues before (or they aren't a common part of your game, which would lead to a hardware issue) so they must have developed. Since a lot of the issues carried over when you moved your family to a new save I'm inclined to believe it's likely deeper than just a corrupted save file alone... there's one way to test this:

Start a brand new file, play with brand new sims. If you have no issues, then your family is corrupted. If you have issues then it's likely that a file within your Sim's coding got corrupted or out of place - the only way of fixing that truly is by an uninstall/reinstall.

I don't own a Mac, but I've heard a factory reset is possible with them. Rename your The Sims 3 folder (if you notice it's not just the one family that is corrupt, but all the saves) and launch the game - don't worry about adding anything just yet. Open a save and mess around with the base stuff you have (no store/CC/extra saves) and see if that fixes it, if it doesn't then I'm afraid to say the only thing that can/might fix it would be a completely uninstall and reinstall. Please let me know if any of this helps! My fingers are crossed that you don't need to do any brutal uninstalls/reinstalls! Also, remember to back up any saves/downloads/preferences you have from your folder! If the Factory Reset works, don't delete the old folder until you're sure that you have everything you need out of it!