Author Topic: Game frozen while saving... and my save file dissapeared!  (Read 3499 times)

Offline thesimskid25

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Game frozen while saving... and my save file dissapeared!
« on: June 11, 2014, 11:19:56 AM »
Hello,

I've been having problems with my game recently, and I am in desperate need of some help. At first, I couldn't save without getting the "error code 12" message. I was playing on a custom world at the time, and the problem stopped once I switched to an EA world-- Isla Paradiso. Everything was fine after that, and I ended up playing without any problems for a good week. It would crash every once in a while, but it was usually because I had been playing for many hours. The other day, I got the error 12 again. I ended up "restoring previous sessions" on my Saves folder, and it took me back about a week in my game. Although I was annoyed having to replay everything, it was finally working again and I had smooth gameplay. I was saving (using Save As) every 5 minutes or so, just to be safe. I saved again, right as I was about to stop playing for the night, and the game freezes while it is saving. I left it alone for about 20 minutes, hoping it would eventually come back, but no it didn't. So I used ctrl-alt-delete to exit the Sims, and now there is NOTHING in my Saves folder. There is no .bad or .backup file. NOTHING. I am so confused and really upset about this. Why would it freeze after I had saved successfully 10 times beforehand? I even monitored the memory usage through the Processes tab, and it never exceeded 3.5 MB (which I saw was when your game will give you error 12). I have had so many issues and now I am desperate for some help.

I do have some custom content and 4 mods (Master Controller, Woohoer, Saver, and No Intro) but they haven't given me any problems in the past. My computer is not the greatest, but it is a 32 bit system with 2048 MB RAM and 473 GB free on my hard drive. My processor is an Intel(R) Core (TM)2 Duo CPU    E8400  @ 3.00 GHz  (2 CPUs)
~2.7GHz

Thank you ahead of time.

Dellena

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Re: Game frozen while saving... and my save file dissapeared!
« Reply #1 on: June 11, 2014, 11:34:02 AM »
Try moving your mods folder to your desktop and then start your game again and see if they're still gone.  Also, be sure your mods are up to date.



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Offline thesimskid25

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Re: Game frozen while saving... and my save file dissapeared!
« Reply #2 on: June 11, 2014, 11:43:55 AM »
Try moving your mods folder to your desktop and then start your game again and see if they're still gone.  Also, be sure your mods are up to date.

I tried this and it didn't work :( How do I update my mods? I am not sure if updating will help though because I downloaded all of them and installed them only 2 weeks ago.

Dellena

  • Guest
Re: Game frozen while saving... and my save file dissapeared!
« Reply #3 on: June 11, 2014, 11:53:54 AM »
They should be up to date then.  If removing them doesn't fix it, then it's not a mod issue.  Strange that all of you saves disappeared.  Are you certain you're looking in the right location for them?

Offline thesimskid25

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Re: Game frozen while saving... and my save file dissapeared!
« Reply #4 on: June 11, 2014, 12:41:53 PM »
Yes... Documents/Electronic Arts/The Sims 3/Saves

Offline MrsFlynn

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Re: Game frozen while saving... and my save file dissapeared!
« Reply #5 on: June 12, 2014, 01:59:22 AM »
Hi Thesimskid25,

Have you tried searching for the Save-game files on your computer?

Click the Start button and search for *.nhd
Click See More Results to show where the files are located.

I hope this helps, :)

MrsFlynn
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