Can't find my saves

[Blackrosea]

Well, by all means, continue what you were doing and I'll stay out of it. My apologies for interfering.

Pam, no apology is necessary. I always appreciate your sound advice. I only wanted to let Tandrael know that this same thing happened to me a while back.

[Tandrael]

Oh wow, thank you both for all the help!

I'm not so great with technological language, so let me try to understand little by little:

I'm using Mac... I know, it's not the best for Sims, but well, it's what I have. In Mac instead of going to "My Documents" I'll go to "finder", the rest is the same to find the Sims 3 folder (documents/electronic art/The Sims 3).

So I tried to do the factory reset as in the link: rename the folder to "the Sims 3 OLD", started the game, exit the game, then there should be two folders... no, there's just this one named "the Sims 3 OLD". I expected that when I had renamed the folder and started the game it would start blank, but no, all my recent games were there, its as if everything is saving in a virtual folder, I don't know if that is possible...

I first bought Supernatural, that is a CD; then I downloaded Ambitions, but Ambitions was released before. I loved the idea of downloading expansions, I was thinking of downloading Island Paradise... do you think that would hurt my game?

I haven't registered my games to the site, I don't know why but the time I tried I couldn't... and my CD had a limited edition content pack, there's a page I should visit to help me with that.

What happens with the game I downloaded it I unistall everything?

[Tandrael]

Blackrosea, Pam, everybody; thanks for the help.

I finally decided to get a new expansion pack: I got Isla Paradiso and Seasons… I don't know why but I thought they would go nicely together.

With that first I realized I had registered all of my games. Also, I wasn't 100% sure I had bought from Origin: happens that from my country I can ONLY shop in Origin. I realized I could download all of my games from my Origin's account, so I uninstalled them all and installed them in order, and well now my problem is solved!

I still don't know where everything was going, nothing is showing anymore, but the new game is where it is supposed to be. I'm glad I didn't have an incomplete dynasty.

Anyways, thanks!