Hi everyone,
My game has been crashing A LOT and it is driving me bananas. It crashes after no more than 5 minutes of game play.
I've reduced my CC files (although there werent that many to begin with) down to 70, cleared my memory etc and then tried to follow the instructions on the forum on what to do when faced with this problem.
However I couldn't get the CLA to work once extracted, so am really stuck and thought I should just post the crash report here in case anyone can help me, as I really dont know much about computer things and it makes my head spin somewhat.
Maybe I extracted the CLA to the wrong place and that's why it isn't working - I just put it on my User Folder and my computer cant open it, should I have extracted it to the sims 3 packages folder?
See below for the txt from the .mdmp file if anyone wants to have a look as it really is all gobbledegook to me.
Thanks a lot,
Liv.
[Build info]
Application: Sims3
BuildTime: 2013-01-30-1738
BuildUser: slcbuilder
BuildHost: SLC1-BUILD110
BuildConfig: Release
BuldVersion: 0.2.0.188
Commandline: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
[System info]
Computer name: LORETTA
Computer DNS name: Loretta
User name: Kate
EA_PLATFORM: Windows on X86
OS name: Windows Vista
OS version number: 6.1.7601
OS service pack: Service Pack 1
Debugger present: no
CPU count: 4
Processor type: x86
Processor level: 6
Processor revision: 10759
Memory load: 46%
Total physical memory: 8106 Mb
Available physical memory: 4323 Mb
Total page file memory: 16210 Mb
Available page file memory: 12182 Mb
Total virtual memory: 4095 Mb
Free virtual memory: 2331 Mb
[Application info]
Language: C++
Compiler: Microsoft Visual C++ compiler, version 1400
App path: C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe
App version: 0.2.0.188
[Exception info]
date: 2013-03-01
time: 17.00.18
type: ACCESS_VIOLATION reading address 0x00000010
address: 0x00c49730 "C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe":0x0001:0x00848730
[Call stack]
Callstack not available
[Stack data]
1afd9a00 | 02 00 00 00<db>c4 c9 00 68 9a fd 1a 6c 9a fd 1a | ........h...l... |
1afd9a10 | 70 9a fd 1a 4b 00 02 37 80 73 a5 59 64 9b fd 1a | p...K..7.s.Yd... |
1afd9a20 | a0 e1 af 36 f5 96 77 00 e0 8b 81 3b b0 e2 af 36 | ...6..w....;...6 |
1afd9a30 | 4b 00 02 37 c4 9a fd 1a 2f 97 77 00 50 9a fd 1a | K..7..../.w.P... |
1afd9a40 | 80 73 a5 59 00 00 00 00 d0 06 e6 38 54 00 a2 6f | .s.Y.......8T..o |
1afd9a50 | 00 6f 5b 24 dc 0f c9 3f 50 6f 5b 24 80 6f 5b 24 | .o[$...?Po[$.o[$ |
1afd9a60 | 80 6f 5b 24 a0 cc 02 01 40 00 08 41 00 00 08 42 | .o[
[email protected] |
1afd9a70 | 01 00 00 00 50 6f 5b 24 00 00 09 00 a0 e1 af 36 | ....Po[$.......6 |
1afd9a80 | 4b 00 02 37 01 00 00 00 70 4d 31 22 02 00 00 00 | K..7....pM1".... |
1afd9a90 | 01 00 00 00 00 00 80 3f 00 00 00 40 02 00 00 00 | .......?...@.... |
1afd9aa0 | b4 cc 02 01 f1 d7 98 00 00 00 00 00 1d 4f 9e 31 | .............O.1 |
1afd9ab0 | 00 00 00 70 00 00 00 00 ff ff ff ff 04 89 0f 01 | ...p............ |
1afd9ac0 | a0 e1 af 36 4b 00 02 37 00 00 00 00 00 00 00 00 | ...6K..7........ |
1afd9ad0 | f0 f4 16 64 70 4d 31 22 01 00 02 37 b6 c9 c9 00 | ...dpM1"...7.... |
1afd9ae0 | 00 58 a8 24 8f 1d 12 00 d0 06 e6 38 54 00 a2 6f | .X.$.......8T..o |
1afd9af0 | d1 00 00 00 80 73 a5 59 ae 02 00 00 14 00 00 00 | .....s.Y........ |
1afd9b00 | f0 02 e6 38 54 00 a2 6f a0 e1 af 36 4b 00 02 37 | ...8T..o...6K..7 |
1afd9b10 | 00 03 fc 00 ff ff ff ff 50 6a f6 3b ff ff ff ff | ........Pj.;.... |
1afd9b20 | 38 0a b7 29 38 0a b7 29 bf 38 00 44 00 00 80 3f | 8..)8..).8.D...? |
1afd9b30 | 50 2b 17 3b fc 97 fb 00 38 0a b7 29 00 00 00 00 | P+.;....8..).... |
1afd9b40 | 00 00 00 00 4c 9c fd 1a 05 19 4e 00 38 0a b7 29 | ....L.....N.8..) |
1afd9b50 | d8 ea fd 1a f0 2f 93 3b 4c 9c fd 1a 4c 9c fd 1a | ...../.;L...L... |
1afd9b60 | b3 7a ca 00 4c 9c fd 1a ca 7a ca 00 00 58 a8 24 | .z..L....z...X.$ |
1afd9b70 | bc 73 a5 59 d1 00 00 00 80 73 a5 59 ae 02 00 00 | .s.Y.....s.Y.... |
1afd9b80 | 56 4e cb 00 ae 02 00 00 d1 00 00 00 80 73 a5 59 | VN...........s.Y |
1afd9b90 | 60 cb 02 01 00 58 a8 24 39 9b ca 00 ae 02 00 00 | `....X.$9....... |
1afd9ba0 | d1 00 00 00 d8 ea fd 1a 00 00 00 00 6c ea fd 1a | ............l... |
1afd9bb0 | fe 06 ca 00 00 80 2b 44 00 00 51 43 e8 03 00 00 | ......+D..QC.... |
1afd9bc0 | 00 00 00 00 53 d7 d3 00 01 00 00 00 00 80 2b 44 | ....S.........+D |
1afd9bd0 | 00 00 51 43 e8 03 00 00 00 00 00 00 c4 79 e0 00 | ..QC.........y.. |
1afd9be0 | a0 06 ca 00 0c cf 55 55 00 00 00 00 e4 ce 55 55 | ......UU......UU |
1afd9bf0 | d8 ea fd 1a e4 ce 55 55 40 32 02 56 4c 9c fd 1a |
[email protected]... |
1afd9c00 | 00 00 00 00 d8 ea fd 1a e4 ce 55 55 e4 9b fd 1a | ..........UU.... |
[Instruction data]
00c496b0 => DasmX86Dll.dll not found.
[Registers]
eip: 00c49730
eax: 1afd9a70
ebx: 59a57380
ecx: 00000000
edx: 1afd9a68
esi: 245b6f60
edi: 3702004b
ebp: 00000000
efl: 00010246
esp: 1afd9a04
[Modules]
base 0x00400000 size 0x00dfc000 entry 0x00f34e41 "TS3W.exe" "C:\Program Files (x86)\Origin Games\The Sims 3\Game\Bin\TS3W.exe"
base 0x77550000 size 0x00180000 entry 0x00000000 "ntdll.dll" "C:\windows\SysWOW64\ntdll.dll"
base 0x75650000 size 0x00110000 entry 0x756632a3 "kernel32.dll" "C:\windows\syswow64\kernel32.dll"
base 0x75760000 size 0x00046000 entry 0x7576745a "KERNELBASE.dll" "C:\windows\syswow64\KERNELBASE.dll"
base 0x74700000 size 0x001c3000 entry 0x74701a45 "d3d9.dll" "C:\windows\system32\d3d9.dll"
base 0x750f0000 size 0x000ac000 entry 0x750fa472 "msvcrt.dll" "C:\windows\syswow64\msvcrt.dll"
base 0x75d50000 size 0x00019000 entry 0x75d54975 "sechost.dll" "C:\windows\SysWOW64\sechost.dll"
base 0x751a0000 size 0x000f0000 entry 0x751b0569 "RPCRT4.dll" "C:\windows\syswow64\RPCRT4.dll"
base 0x74c30000 size 0x00060000 entry 0x74c4a3b3 "SspiCli.dll" "C:\windows\syswow64\SspiCli.dll"
base 0x74c20000 size 0x0000c000 entry 0x74c210e1 "CRYPTBASE.dll" "C:\windows\syswow64\CRYPTBASE.dll"
base 0x76aa0000 size 0x00100000 entry 0x76abb6ed "USER32.dll" "C:\windows\syswow64\USER32.dll"
base 0x75d90000 size 0x00090000 entry 0x75da6343 "GDI32.dll" "C:\windows\syswow64\GDI32.dll"
base 0x75290000 size 0x0000a000 entry 0x752936a0 "LPK.dll" "C:\windows\syswow64\LPK.dll"
base 0x759c0000 size 0x0009d000 entry 0x759f3fd7 "USP10.dll" "C:\windows\syswow64\USP10.dll"
base 0x75c80000 size 0x000a0000 entry 0x75c949e5 "ADVAPI32.dll" "C:\windows\syswow64\ADVAPI32.dll"
base 0x735b0000 size 0x00009000 entry 0x735b1220 "VERSION.dll" "C:\windows\system32\VERSION.dll"
base 0x746b0000 size 0x00006000 entry 0x746b11f0 "d3d8thk.dll" "C:\windows\system32\d3d8thk.dll"
base 0x71f10000 size 0x00013000 entry 0x71f11d3f "dwmapi.dll" "C:\windows\system32\dwmapi.dll"
base 0x01270000 size 0x00267000 entry 0x0148af6c "d3dx9_31.dll" "C:\windows\system32\d3dx9_31.dll"
base 0x73a90000 size 0x000e7000 entry 0x73a91771 "DDRAW.dll" "C:\windows\system32\DDRAW.dll"
base 0x74af0000 size 0x00006000 entry 0x74af1250 "DCIMAN32.dll" "C:\windows\system32\DCIMAN32.dll"
base 0x754b0000 size 0x0019d000 entry 0x754b17e7 "SETUPAPI.dll" "C:\windows\syswow64\SETUPAPI.dll"
base 0x752a0000 size 0x00027000 entry 0x752a58b9 "CFGMGR32.dll" "C:\windows\syswow64\CFGMGR32.dll"
base 0x758e0000 size 0x0008f000 entry 0x758e3fb1 "OLEAUT32.dll" "C:\windows\syswow64\OLEAUT32.dll"
base 0x74d20000 size 0x0015c000 entry 0x74d6ba3d "ole32.dll" "C:\windows\syswow64\ole32.dll"
base 0x75d70000 size 0x00012000 entry 0x75d71441 "DEVOBJ.dll" "C:\windows\syswow64\DEVOBJ.dll"
base 0x72d40000 size 0x0001c000 entry 0x72d4a431 "iphlpapi.dll" "C:\windows\system32\iphlpapi.dll"
base 0x758d0000 size 0x00006000 entry 0x758d1782 "NSI.dll" "C:\windows\syswow64\NSI.dll"
base 0x72d30000 size 0x00007000 entry 0x72d3128d "WINNSI.DLL" "C:\windows\system32\WINNSI.DLL"
base 0x757b0000 size 0x0011b000 entry 0x757b1735 "WININET.dll" "C:\windows\syswow64\WININET.dll"
base 0x74e80000 size 0x00057000 entry 0x74e99ba6 "SHLWAPI.dll" "C:\windows\syswow64\SHLWAPI.dll"
base 0x75010000 size 0x00003000 entry 0x00000000 "Normaliz.dll" "C:\windows\syswow64\Normaliz.dll"
base 0x75ac0000 size 0x001b8000 entry 0x75bd47a9 "iertutil.dll" "C:\windows\syswow64\iertutil.dll"
base 0x74ef0000 size 0x00111000 entry 0x74ef1b29 "urlmon.dll" "C:\windows\syswow64\urlmon.dll"
base 0x75e20000 size 0x00c4a000 entry 0x75ea15c1 "SHELL32.dll" "C:\windows\syswow64\SHELL32.dll"
base 0x73670000 size 0x00087000 entry 0x736a0dce "MSVCP80.dll" "C:\windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCP80.dll"
base 0x735d0000 size 0x0009b000 entry 0x735d232b "MSVCR80.dll" "C:\windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.6195_none_d09154e044272b9a\MSVCR80.dll"
base 0x75a60000 size 0x00060000 entry 0x75a7158f "IMM32.dll" "C:\windows\syswow64\IMM32.dll"
base 0x75020000 size 0x000cc000 entry 0x7502168b "MSCTF.dll" "C:\windows\syswow64\MSCTF.dll"
base 0x726e0000 size 0x000eb000 entry 0x726e13ce "dbghelp.dll" "C:\windows\system32\dbghelp.dll"
base 0x77520000 size 0x00005000 entry 0x77521438 "PSAPI.DLL" "C:\windows\syswow64\PSAPI.DLL"
base 0x716a0000 size 0x00011000 entry 0x716a1300 "NETAPI32.dll" "C:\windows\system32\NETAPI32.dll"
base 0x71690000 size 0x00009000 entry 0x716915a6 "netutils.dll" "C:\windows\system32\netutils.dll"
base 0x71670000 size 0x00019000 entry 0x71671319 "srvcli.dll" "C:\windows\system32\srvcli.dll"
base 0x71660000 size 0x0000f000 entry 0x716612a1 "wkscli.dll" "C:\windows\system32\wkscli.dll"
base 0x75470000 size 0x00035000 entry 0x7547145d "WS2_32.dll" "C:\windows\syswow64\WS2_32.dll"
base 0x73e60000 size 0x00072000 entry 0x73e61576 "DSOUND.dll" "C:\windows\system32\DSOUND.dll"
base 0x73400000 size 0x00032000 entry 0x734037f1 "WINMM.dll" "C:\windows\system32\WINMM.dll"
base 0x74a30000 size 0x00025000 entry 0x74a32b71 "POWRPROF.dll" "C:\windows\system32\POWRPROF.dll"
base 0x71fb0000 size 0x0004c000 entry 0x71fb2c14 "apphelp.dll" "C:\windows\system32\apphelp.dll"
base 0x74170000 size 0x0008d000 entry 0x74171fff "AcLayers.DLL" "C:\windows\AppPatch\AcLayers.DLL"
base 0x73140000 size 0x00017000 entry 0x73141c9d "USERENV.dll" "C:\windows\system32\USERENV.dll"
base 0x731a0000 size 0x0000b000 entry 0x731a1992 "profapi.dll" "C:\windows\system32\profapi.dll"
base 0x749d0000 size 0x00051000 entry 0x749f988c "WINSPOOL.DRV" "C:\windows\system32\WINSPOOL.DRV"
base 0x71980000 size 0x00012000 entry 0x71981200 "MPR.dll" "C:\windows\system32\MPR.dll"
base 0x73700000 size 0x00032000 entry 0x73707f4f "nvinit.dll" "c:\windows\syswow64\nvinit.dll"
base 0x74b30000 size 0x00009000 entry 0x74b35453 "xinput9_1_0.dll" "C:\windows\system32\xinput9_1_0.dll"
base 0x744e0000 size 0x00022000 entry 0x744eb13c "glu32.dll" "C:\windows\system32\glu32.dll"
base 0x74300000 size 0x000c8000 entry 0x7439b0e4 "OPENGL32.dll" "C:\windows\system32\OPENGL32.dll"
base 0x71f30000 size 0x00080000 entry 0x71f437c9 "uxtheme.dll" "C:\windows\system32\uxtheme.dll"
base 0x10000000 size 0x00092000 entry 0x100543a6 "igdumdx32.dll" "C:\windows\system32\igdumdx32.dll"
base 0x04710000 size 0x00581000 entry 0x04b4f20d "igdumd32.dll" "C:\windows\system32\igdumd32.dll"
base 0x63000000 size 0x00037000 entry 0x6300cb89 "McciContextHook_DSR.dll" "C:\Program Files (x86)\Common Files\Motive\McciContextHook_DSR.dll"
base 0x729e0000 size 0x0019e000 entry 0x72a0e6b5 "comctl32.dll" "C:\windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll"
base 0x730e0000 size 0x00021000 entry 0x730e145e "ntmarta.dll" "C:\windows\system32\ntmarta.dll"
base 0x75970000 size 0x00045000 entry 0x759711e1 "WLDAP32.dll" "C:\windows\syswow64\WLDAP32.dll"
base 0x76ba0000 size 0x00083000 entry 0x76ba23d2 "CLBCatQ.DLL" "C:\windows\syswow64\CLBCatQ.DLL"
base 0x729c0000 size 0x00016000 entry 0x729c2dc3 "CRYPTSP.dll" "C:\windows\system32\CRYPTSP.dll"
base 0x72980000 size 0x0003b000 entry 0x7298128d "rsaenh.dll" "C:\windows\system32\rsaenh.dll"
base 0x72970000 size 0x0000e000 entry 0x72971235 "RpcRtRemote.dll" "C:\windows\system32\RpcRtRemote.dll"
base 0x74b10000 size 0x00007000 entry 0x74b11230 "winbrand.dll" "C:\windows\system32\winbrand.dll"
base 0x75d20000 size 0x0002d000 entry 0x75d2296d "WINTRUST.dll" "C:\windows\syswow64\WINTRUST.dll"
base 0x752d0000 size 0x0011d000 entry 0x752d158a "CRYPT32.dll" "C:\windows\syswow64\CRYPT32.dll"
base 0x74ee0000 size 0x0000c000 entry 0x74ee238e "MSASN1.dll" "C:\windows\syswow64\MSASN1.dll"
base 0x730a0000 size 0x0003c000 entry 0x730a145d "mswsock.dll" "C:\windows\system32\mswsock.dll"
base 0x73090000 size 0x00005000 entry 0x730915df "wshtcpip.dll" "C:\windows\System32\wshtcpip.dll"
base 0x72550000 size 0x00008000 entry 0x725510e9 "Secur32.dll" "C:\windows\system32\Secur32.dll"
base 0x74510000 size 0x00044000 entry 0x745263f9 "dnsapi.DLL" "C:\windows\system32\dnsapi.DLL"
base 0x74110000 size 0x00052000 entry 0x741114be "rasapi32.dll" "C:\windows\system32\rasapi32.dll"
base 0x740f0000 size 0x00015000 entry 0x740f12de "rasman.dll" "C:\windows\system32\rasman.dll"
base 0x73f20000 size 0x00079000 entry 0x73f2140f "mscms.dll" "C:\windows\system32\mscms.dll"
base 0x742c0000 size 0x00038000 entry 0x742c27b6 "icm32.dll" "C:\windows\system32\icm32.dll"
base 0x740e0000 size 0x0000d000 entry 0x740e1326 "rtutils.dll" "C:\windows\system32\rtutils.dll"
base 0x71410000 size 0x00006000 entry 0x7141125a "sensapi.dll" "C:\windows\system32\sensapi.dll"
base 0x73ef0000 size 0x00012000 entry 0x73ef3271 "dhcpcsvc.DLL" "C:\windows\system32\dhcpcsvc.DLL"
base 0x74ae0000 size 0x00010000 entry 0x74ae38c1 "NLAapi.dll" "C:\windows\system32\NLAapi.dll"
base 0x74a60000 size 0x00006000 entry 0x74a614b2 "rasadhlp.dll" "C:\windows\system32\rasadhlp.dll"
base 0x74b20000 size 0x00006000 entry 0x74b21673 "wship6.dll" "C:\windows\System32\wship6.dll"
base 0x74a70000 size 0x00021000 entry 0x74a74f16 "mdnsNSP.dll" "C:\Program Files (x86)\Bonjour\mdnsNSP.dll"
base 0x74430000 size 0x00027000 entry 0x74438a13 "WLIDNSP.DLL" "C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL"
base 0x743d0000 size 0x00038000 entry 0x743d990e "fwpuclnt.dll" "C:\windows\System32\fwpuclnt.dll"
base 0x74b00000 size 0x00008000 entry 0x74b011d0 "netbios.dll" "C:\windows\system32\netbios.dll"
base 0x74470000 size 0x00039000 entry 0x7447e2de "MMDevApi.dll" "C:\windows\System32\MMDevApi.dll"
base 0x73ba0000 size 0x000f5000 entry 0x73bb0d9e "PROPSYS.dll" "C:\windows\System32\PROPSYS.dll"
base 0x74260000 size 0x00030000 entry 0x74263c6b "wdmaud.drv" "C:\windows\system32\wdmaud.drv"
base 0x748d0000 size 0x00004000 entry 0x748d1030 "ksuser.dll" "C:\windows\system32\ksuser.dll"
base 0x74910000 size 0x00007000 entry 0x749110c0 "AVRT.dll" "C:\windows\system32\AVRT.dll"
base 0x74210000 size 0x00036000 entry 0x74219dae "AUDIOSES.DLL" "C:\windows\system32\AUDIOSES.DLL"
base 0x74900000 size 0x00008000 entry 0x74904119 "msacm32.drv" "C:\windows\system32\msacm32.drv"
base 0x73d50000 size 0x00014000 entry 0x73d51340 "MSACM32.dll" "C:\windows\system32\MSACM32.dll"
base 0x74460000 size 0x00007000 entry 0x744611d0 "midimap.dll" "C:\windows\system32\midimap.dll"
[Register memory]
eax 1afd9a70 |<01>00 00 00 50 6f 5b 24 00 00 09 00 a0 e1 af 36 | ....Po[$.......6 |
1afd9a80 | 4b 00 02 37 01 00 00 00 70 4d 31 22 02 00 00 00 | K..7....pM1".... |
ebx 59a57380 |<50>cb 02 01 01 00 00 00 b0 fc 02 01 00 58 a8 24 | P............X.$ |
59a57390 | 00 00 00 00 00 6a f5 00 d0 e0 8a 3c 00 b6 80 63 | .....j.....<...c |
edx 1afd9a60 | <40>00 08 41 00 00 08 42 | @..A...B |
1afd9a70 | 01 00 00 00 50 6f 5b 24 00 00 09 00 a0 e1 af 36 | ....Po[$.......6 |
1afd9a80 | 4b 00 02 37 01 00 00 00 | K..7.... |
esi 245b6f60 |<a0>e1 af 36 4b 00 02 37 00 e2 af 36 4b 00 02 37 | ...6K..7...6K..7 |
245b6f70 | 60 e2 af 36 4b 00 02 37 50 e2 af 36 4b 00 02 37 | `..6K..7P..6K..7 |
edi 37020040 | <ff>24 20 3a ff | .$ :. |
37020050 | 23 1f 39 ff 22 1e 38 ff 22 1d 37 ff 21 1c 36 ff | #.9.".8.".7.!.6. |
37020060 | 21 1b 36 ff 21 1b 35 ff 21 1b 34 | !.6.!.5.!.4 |
[Extra]
ScriptHeap: 98.08MB/139.96MB (20); 13.73MB