Author Topic: Update  (Read 2392 times)

Offline Gingerkid

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Update
« on: February 17, 2013, 08:14:16 AM »
Hi all

I had a message pop up saying an update was available so I clicked to update , said yes to letting the wizard make the changes it needed then it came up with the following message.

'The Sims 3
The setup has detected that the installed game region for this update is incorrect.

This update requires a different game region in order to be installed'


Any ideas what this all means?

Many thanks

Offline JSBrantner

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Re: Update
« Reply #1 on: February 19, 2013, 02:49:38 PM »
I did some Google searches and found this from Sims Wiki.

Seems the issue is in the different regional codes EA uses for different areas of the world. Buying a game from the US will have one code, whereas the UK has another, and the digital downloads one of their own as well. So if you have purchased the game from a brick and mortar retailer and installed from the disc, then went to Origin and downloaded a digital copy, you will have two different regional codes. The link will help you find out which regional code you have and gives links to the correct patches for those areas.

Also, once you have registered your game and expansion/stuff packs with EA, the information will be automatically stored with Origin. If you want you can uninstall any games you have installed from the disc and re-download them from Origin, which would give them all the same regional code and allow you to play without using a disc.

Jaymi



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Offline Gingerkid

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Re: Update
« Reply #2 on: February 19, 2013, 06:44:19 PM »
Thank you so much. I'll have a look at that then :)