Newest patch plus update prevents saving?

[heather3.0]

Anyone having trouble with saving their game after installing the latest patch/update? Yesterday I got a notification that a new patch and an up date were available. Now every time I 'save' a game it crashes. Highly frustrating as i'm trying the immortal dynasty challenge for the first time.

Just curious to see if this is a problem for anyone else? TIA

[Seabody]

Patch 1.48 seems to work fine for me. I saved about 4 times yesterday with no problems (touch wood). I haven't loaded the game up since though.

[NearlyWitches]

I've had the same problem but I haven't installed the new patch yet. I don't know if it could be a memory issue? That's the only thing I can think of at the moment.

[Schipperke]

Anyone having trouble with saving their game after installing the latest patch/update? Yesterday I got a notification that a new patch and an up date were available. Now every time I 'save' a game it crashes. Highly frustrating as i'm trying the immortal dynasty challenge for the first time.

Just curious to see if this is a problem for anyone else? TIA

Welcome to the forum, Heather. 

I haven't had any problems (as Seabody said, touch wood).  Have you had this problem with just one particular game file, or with different ones?  As you probably know, a game file can get corrupted and that can cause crashing.  Another thing to try that seems to work for some people is to use "Save as" rather than just "Save."  Have you tried that?

[Wai]

I used to have this problem, but, I now always use "Save as" and then "exit" if I am finished playing.  I haven't use "save" or Save and exit" for over two years.  I have had no problem with the new patch  If this does not help, try starting a new game to see if the problem persists. 

I would suggest, if the problem persists in the new game, trying a factory reset (see sticky above).  Otherwise, I too wonder if your game file is currupted.

[Chuckles_82]

Were you building? There is an ongoing problem with building above a single story (no foundation) causing the game to crash on save of any type.

[Camigwen]

I too am trying the immortal dynasty challenge for the first time and am experiencing the problems with crashing while trying to save since the latest patch.

Last night I spent two hours building my founder's new home and furnishing the entire thing. Went to save, crash.

This morning I assumed that it had to have been a problem with trying to save "too much" data at once, so I build the entire shell of the house before saving. Crash.

I restarted my computer, checked my EA folder for a .bad save file (nothing), and loaded the game up again. I deleted the old house my founder was first living in and saved. It worked! But then I built just the foundation to the new house, no walls or anything, and tried to save. Another crash.

I am in the process of testing other stages of building to see if I can pinpoint the problem. This is my first time building with diagonal foundation tiles, so my next test will be to see if just square edges will save. I'd never experienced saving issues like this before the latest patch.

[Schipperke]

Welcome to the forum, camigwen.  Good luck with your Dynasty, and if you find a way around the crashing after building problem, please share your findings. 

[Camigwen]

Thank you, Schipperke.

Well, I have some more results of my testing to share, unfortunately.

- I tried building a square foundation and saving, crash.

- I tried building a square room with no foundation, crash.

- I tried opening a different save file and built a square room with no foundation, no crash.

- I built a square foundation in this save file, no crash.

- I built a square foundation with a square room on top of it, no crash,

- I destroyed the building I made and saved, no crash.

- I went back to my dynasty file and immediately saved the game without building, no crash.

- I built placed a 1x1 foundation tile and saved, crash.

It looks like the problem I'm having is specifically with my dynasty file and only after building. Really, the last test I have to perform is to see if a new file will have the problems. Unfortunately, it looks like I'm back to square one with my dynasty. I still think that this is an issue related to the new patch since I've never experienced anything like this previously. My favourite part of playing The Sims is building new homes, so I've built hundreds of them across many, many save files. This is the first time my game has ever crashed, for any reason.

Edit:

Update - I started a new file and placed my founder on the dynasty lot. I gave it a test run and built a few walls and squares of foundation. It saved just fine. However, I just played through 3-4 sim days (Claire had her baby today), and when I went to build a new home, the game crashed.

[heather3.0]

Hi guys! Thanks for the responses. I didn't get to read them until just now so I will try some of the suggestions, cross my fingers, and hopefully they'll work. I have had this happen in several attempts. The first family in a brand new Sunset Valley crashed as I tried to save after building. Restarted the computer and started up again. Wash, rinse, repeat...many times. Intensely frustrating as it takes eons (for someone as impatient as me anyway) to reload sims.

Tried new sim in a brand new sunset valley this one worked for some reason, however, it was a failed attempt at the dynasty challenge because I forgot a painting of my first heir. I had no foundation, foundation, stairs etc and it saved just fine.

I am now ready to try again, but I am back to the same problem. Crashing after I save and have used build mode. This is my first generation candidate for immortal so my sim doesn't have a lot of money. I'm doing just walls, no foundation. I can save as long as I have not entered build mode.  It sounds like Camigwen and I are having very similar, if not the same, problems.

I have since tried two more new sim families in two more brand new sunset valleys and had the same problem.

I intend to try the 'save as' selection and check for corrupted files etc...I feel like my sims and I are living in a bad version of Ground Hog Day...UGH!!!

[heather3.0]

Hey again, guys!

So, I did try using 'save as' and the game still crashed. Downloaded the Crash log analyzer which told me part of the problem could be graphics card (suspected) and also that I was not up to date with patches on ambitions, outdoor living stuff, and late night -I think. <---I was surprised to learn this because I thought our game launcher alerted us to update notifications etc and I always do them. Either I missed one or an update did not work properly...or the CLA is faulty (doubt it)

Went looking for 4.10..blah blah patch for ambitions to see if updating the patches would work and I could not find one offered. I also thought it was no longer necessary to download patches for EPs??

I uninstalled the sims 3 and all EPs. I'll either upgrade my laptop, move the sims to a current desk top, or build a new desktop specifically for game requirements. Have not decided which way to go yet. I'm comparing cost vs convenience right now. Cost will probably play an important factor as I discovered AFTER uninstalling the sims 3 that I misplaced the license code. Looks like i'll be buying sims 3 again...maybe.  If I were a sim I'd probably have the unlucky trait. 

Thanks to everyone who replied with advice!!! I am really looking forward to trying the ID challenge once everything gets worked out!

[Schipperke]

I uninstalled the sims 3 and all EPs. I'll either upgrade my laptop, move the sims to a current desk top, or build a new desktop specifically for game requirements. Have not decided which way to go yet. I'm comparing cost vs convenience right now. Cost will probably play an important factor as I discovered AFTER uninstalling the sims 3 that I misplaced the license code. Looks like i'll be buying sims 3 again...maybe.  If I were a sim I'd probably have the unlucky trait. 

Did you register your games?  If so, you may be able to download them from Origin.  When I was having trouble with my Supernatural disc, that's what the EA help guy recommended to me.  I had never downloaded a game before, I always bought the disks, and yet all the EPs I had were there in Origin and could be downloaded.  Of course, I had purchased all of them directly from EA as well.

I don't know if downloading is an option for you or not, but it's worth checking as I hate to think of the cost of having to buy everything all over again.  Good luck with your new computer.  I recently bought a new computer because my old one (bought for Sims 3 years ago) was struggling with the game.  And I'm really glad I bit the bullet and got a new machine.  It's made a world of difference.

[Camigwen]

An update from my end:

I uninstalled everything and spent yesterday performing a new, clean install of all of my EPs and cash shop items. However, I did not reinstall Seasons. I created my new town, built a house just fine and then was able to build a few days into the game and save again, problem solved.

I think that this crashing is related to the known Seasons bugs surrounding build mode and saving. The new patch may have exacerbated the problem, but it's the one that has existed all along. It was hailing when I was originally trying to build and save, but I believe there were also daisies growing on my lot, both of which do not play nicely with build mode. I think I did not encounter this problem before because usually I do the motherlode cheat and build my entire house in one go. I think that during the times I've added additional rooms later on, I've just been lucky.

[Schipperke]

An update from my end:

I uninstalled everything and spent yesterday performing a new, clean install of all of my EPs and cash shop items. However, I did not reinstall Seasons. I created my new town, built a house just fine and then was able to build a few days into the game and save again, problem solved.

I think that this crashing is related to the known Seasons bugs surrounding build mode and saving. The new patch may have exacerbated the problem, but it's the one that has existed all along. It was hailing when I was originally trying to build and save, but I believe there were also daisies growing on my lot, both of which do not play nicely with build mode. I think I did not encounter this problem before because usually I do the motherlode cheat and build my entire house in one go. I think that during the times I've added additional rooms later on, I've just been lucky.

So when "weather" is going on - hail, wildflowers growing - that's when the problems are more likely to happen?  If so, that could be useful information.  Thanks for sharing that, Camigwen.

[Saltypaws]

That would make sense.  Naturally, when the game has so much going on now with weather and all sorts of things growing, it takes up more memory.  I find sometimes when it is snowing or hailing, my game lags a little more than usual and when it stops, my game is fine.  Anything that moves in game, takes up memory.  Also, I found out, don't put alot of sprinklers, lol.