Edited for correction in one area (appricate being given this info)
I was politely informed that Sims is a top selling game in EA, has broke records and is the longest series and a huge income source. It doesn't change my perception or feelings, but does correct missinformation in financial aspect. THAT, facts, are important.
I hate the phrase, but Devil's Advocate here for both sides. Frist and formost, EA is a business. It does have some complex games; some more than others. Skyrim (or however it is spelled) is an extremely complex game, has won awards, according to my son. I have seen those games he plays. The complexity of SIMs to such a game as that is well, none.
A game that sells a half a million receives much less attention than a game that sells five million copies and just numbers [corrected, series is top selling game(s)], I don't know the real amount jut grabbed a number. Sims is pocket change [corrected, huge money maker]. There is no incentive to fix the glitches of sims games as soon as they show up, they will get to it when they get to it. It is a business, they have priorities. Cold, hard facts, it is a business. Basically, it is the same thing that Rhett said to Scarlett in Gone With the Wind.
The want to give a taste of a new ex pack so they add some stuff to a patch for problems in the coding they made earlier. But, those patches will create problems that can ONLY be fixed by buying the new ex pack or waiting for whenever they get around to fixing the problem. They don't really care is it bothering other players. It isn't intentional, it's business. Again, I don't have a problem with it, it is business. I don't have to like it but I understand it.
Flip side, Jane Doe here; it may be business to them but it is personal to me (You've Got Mail, anyone). It affects my enjoyment and goals I have set in my game and I don't like it and I don't see why it can't be fixed. If there are mods who can fix these problems in no time, it shows that it wouldn't be that hard for EA to put a person to correcting the mistakes they made in their own programing. They added in a sample to enticed players to buy the new pack, that I have no intention of buying, but when they made it, it created problems in my present packs. Couldn't they have taken a couple weeks, or months, to fix so it wouldnt' happen? I don't want to buy the new pack; I want to play the ones I have. But, now I have to wait who knows how long; a couple of months, years? It is a simple game, compared to the other games they make. They can easily fix the problem, why aren't they?
Mickey D's is sorry they forgot to put pickles on your hamburger, you can wait until the rush has settled and they will give you the pickles, or you can get in line and buy some fries and they will give you your pickles. Simple as that. The rush crowd of a bus tour is more important at that moment than a single customer.
It is a business; cold hard facts. I can accept it.
Hope I haven't offended anyone, just wanted to try to give how I see both sides. Edited to provide accurate inforation