No most of the items I have downloaded are from TSR or Parsimonious. I have used both these sites since sims 1 and never had a problem.
I did buy something from the store and it looks the same as the picture above.
I have deleted everything both via the launcher (when it eventually loads up) and via the downloads folder, this didn't make any difference.
I haven't installed any new packs or xp's as my hard drive died and had to install everything from scratch on new one and everything was fine for a few weeks till now.
I have no idea what factory reset means I have read the topic link you suggested and it scares me
as this means I will lose all my Families
So am completely lost/confused why this is now happening all of a sudden.
I am posting picture of my sims 3 folder maybe there is something there that shouldn't be ?
Thanks to everyone who is offering suggestions to help I really apprecite it and apologise if I'm a little errmmmm daft
[Broken image link removed. -Pam]