Have you logged into Origin on that page and gone through the process of saying what your problem is? Often sites will ask you questions and depending on your response, you will be directed to the appropriate area. Sometimes (but I can't say if that site is the same) after you have answered the series of questions, you will arrive at a page to send an email. You can imagine how many people would email them for the silliest little problems if they just published an email address.