How to mail to Origin?

[Leto85]

Today I was going to send an email to Origin, but after I got on the 'Contact Us' part of the Origin website I only got two options: Phone Support or Live Chat.
I don't want any of those, I want to send a mail. How can I do that?

The question I had was why how I can see that I have preordered the digital version of The Sims 3 Pets Limited Edition. I only got once an email that the payment was approved.

[simfulicious]

I don't know their email address, but I can tell you that I also pre-ordered pets and it shows up under the "My Games" tab, which wouldn't be there at all if I hadn't ordered it.  In my list it is not listed with all the other Sims 3 EP's/SP's, but falls after all my old Sims 2 content.  I'm guessing that it does this because the game is "Unreleased".

[Leto85]

I don't know their email address, but I can tell you that I also pre-ordered pets and it shows up under the "My Games" tab, which wouldn't be there at all if I hadn't ordered it.  In my list it is not listed with all the other Sims 3 EP's/SP's, but falls after all my old Sims 2 content.  I'm guessing that it does this because the game is "Unreleased".

Yes, I saw that list today also, in the installed Origin program, right in the middle from The Sims 3 (which I could play) and The Sims 3 Pets Demo (which I could install).
I have no idea about the date the game will be ready to be installed however. I just hope it will work.

[RunAmokSims]

Leto any time I've made email contact with EA it's been through the TS3 site.  At the site click on the help tab in the upper right corner and then on the page that comes up there is a link that says contact us.

The return address on some emails I've gotten from them is [email protected]

I do have to tell you sometimes it's taken days for them to respond. I've waited up to a week for a response.