Author Topic: EA Tech Support email address  (Read 8478 times)

Offline Seabody

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EA Tech Support email address
« on: July 02, 2011, 03:23:18 AM »
Hi. I have a question that I believe only EA themselves can answer. What's their tech support email address? Is it the same as their password/username reminder email - [email protected]?

Offline gerrr00

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Re: EA Tech Support email address
« Reply #1 on: July 02, 2011, 03:37:37 AM »
I am not sure if it works outside of the USA or not.  But when I have emailed them, I did it through a website.  http://help.thesims.com/  On the left side under Support Links choose contact us.  From there you fill in lots of information and send it off.  Then you should get an email to log back in for their reply.
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Offline Seabody

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Re: EA Tech Support email address
« Reply #2 on: July 02, 2011, 03:40:36 AM »
I took a look at that, but my question revolves around the Sims series in General. Do I just write "The Sims 1, 2, 3 in General" in the product name field?
EDIT: And I don't know what category it fits into. Jeez, Google, here I come!

Offline gerrr00

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Re: EA Tech Support email address
« Reply #3 on: July 02, 2011, 03:44:45 AM »
For me, I have to choose one specific game.  Maybe try the newest game.
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Offline Seabody

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Re: EA Tech Support email address
« Reply #4 on: July 02, 2011, 03:48:31 AM »
I tried [email protected]. If that fails, I'll do that.