Thanks everyone for the help.
it may not have been a dumb question, but I really felt dumb when my son asked if I had tried to go to another place and then go back. I had signed out of the game, went back in and still couldn't get her in the door. And it was showing her inside but she wasn't.
But, going to another area and then sending her back, she was able to get in. Had a nice time in France, spent it mainly learning my way around traveling. This is all so new to me, sim type games, that I am more goofing off than playing, but it is fun.
Once I figure how to do things (and how NOT to do some) I can really focus on "real" playing.
Example, she had invited a friend over, I go to click on put up lefovers and somehow she is running down the street and he is chasing after her. It took me a sec to get her back to the house but I am constantly doing something like that. It can be quite comical.