Author Topic: Game Crashes Every Few Minutes  (Read 5772 times)

Offline RubyLovesSims

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Game Crashes Every Few Minutes
« on: April 30, 2011, 02:40:55 AM »
Help! Usually, my game only crashes once an hour, or even less. But now, my game crashes to desktop about 5 minutes after I open it up! This is only happening in one file, the Tunics. I have trying lowering the graphics, and restarting the computer, but to now avail. This type of problem has never happened before. The file's family are in France, if this helps.
Thanks, in advance. :)
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Offline Pam

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Re: Game Crashes Every Few Minutes
« Reply #1 on: April 30, 2011, 02:59:54 AM »
Hi Ruby.

Have you cleaned out the unnecessary files in the game?  Does the game crash when you're playing a file other than the Tunics?  Do you do routine clean up on your computer?  There's a whole string of things that could be contributing.  Have you looked though the sticky topics on the Technical Help board?
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Offline RubyLovesSims

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Re: Game Crashes Every Few Minutes
« Reply #2 on: April 30, 2011, 03:08:29 AM »
Hi Ruby.

Have you cleaned out the unnecessary files in the game?  Does the game crash when you're playing a file other than the Tunics?  Do you do routine clean up on your computer?  There's a whole string of things that could be contributing.  Have you looked though the sticky topics on the Technical Help board?
Well, I don't have DCbackup folder, but there is nothing in it. I have removed my compositorcache files, so I'll see if that works.
Also, how do I do a computer clean up?
Thanks :)
EDIT- Okay, I have established that it is just the Tunic file that has a problem. All the other saves are fine, but the problem file is getting worse. It now crashes as soon as I open the file!
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Offline Lilygirl

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Re: Game Crashes Every Few Minutes
« Reply #3 on: April 30, 2011, 12:30:40 PM »
Ruby, the save game file might be too big for your computer to run at once. Every computer is set up to run/use only a set amount of RAM and if the game file is bigger than the allowed amount, crashes happen all the time. Find your latest crash file (called xcpt[something].txt), it should be in the Sims 3 folder where you find your saves/screenshots/download folders. I usually find mine listed at the very bottom and they are dated and timed. Doubled click to open and find the line about Free Virtual Memory, if it is less than 200Mb then this could be your problem. My husband and I found this Sims Wiki page that helped us fix my Dynasty file so I could continue playing it! It talks about downloading an application - this is not a game mod - that allows you to increase the amount of RAM designated to your game when you're playing it.

My husband could probably walk you/us through it if this is the problem and you need help. Let me know what you find out.
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Offline RubyLovesSims

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Re: Game Crashes Every Few Minutes
« Reply #4 on: April 30, 2011, 09:43:35 PM »
Thanks for the help, lilygirl, but I have decided to play in window mode from now on. Everything is running perfectly, and my game is not crashing at all!
Thanks for all the replies, everybody! :)
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