I have an interesting situation, at least to me, in a Sims 4 household I have been playing.
The Sim has an atrocious reputation, is in the criminal career and more enemies than friends.
The Sim was off to work when a ghost from a random tombstone they picked up started running around doing Sim ghost stuff and set the house on fire when they started cooking.
I figured I would have to buy a new stove and a counter after the firefighters put the fire out and the Sim arrived back home.
But no, the smoke detector was blaring but the firefighters never showed, an hour and half of play down the drain because I got lazy and wasn't as diligent with the save as I should have been.
So, I reloaded and setup some incense to see if it just glitched but sure enough the firefighters never showed.
I called and the smoke detector was going but no luck.
I went through the standard removing mods, which I only had MCC, and no luck so I deleted appdata and programdata, the sim 4 folder in document but kept the saves.
Tested other saves, created new Sim, played a townie Sim on the world of the errant save, but the firefighters worked as intended except for my evil criminal.
So, I was wondering, do firefighters not respond to Sims with really bad reputations, or is Sims 4 not that advanced?