Author Topic: Sims 3 Crash Issue - CTD upon entering new game/second loading screen  (Read 1973 times)

Offline Dvisraak

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Hello there can you help me fix this crash issue. I experience CTD upon entering a new game/second loading screen. It's a fresh install with no custom content installed. I've tried every possible fix but alas nothing can help with the crash issue. I've tried to lowered the settings, verifying the game cache on Steam, and the compatibility mode. but still couldn't fix it. Anyone has a solution for it, I'll be glad to try. Here's are my spec

Operating System : Windows 10 Pro 64-bit
CPU : AMD Ryzen 5 Mobile 3550H Picasso 12nm Technology
RAM : 12.0GB Dual-Channel Unknown @ 933MHz (17-17-17-39)
Graphics : 3071MB NVIDIA GeForce GTX 1050 (ASUStek Computer Inc)   
                512MB ATI AMD Radeon Vega 8 Graphics (ASUStek Computer Inc)
Storage: 476GB KINGSTON RBUSNS8154P3512GJ1 (SATA-2 (SSD))

Offline MrsFlynn

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Re: Sims 3 Crash Issue - CTD upon entering new game/second loading screen
« Reply #1 on: March 25, 2021, 02:49:32 PM »
-- Here's a thread from AHQ that might have some helpful information on Sims 3 Crashes to Desktkop.

https://answers.ea.com/t5/Technical-Issues-PC/Sims-3-Crashes-to-Desktop-with-No-Error-Message/td-p/7942970

If you haven't already, you might try asking over at AHQ as they're more familiar with these types of crashes and can help better.

Give as much detail as possible on the issue as well as a copy of your DxDiag Information

AHQ's Sims Tech Help Board:
https://answers.ea.com/t5/Technical-Issues-PC/bd-p/the-sims-3

Sign in with your EA account, click the Me Too button under the first post and optionally, share your experience with the bug by clicking the reply button on any post.
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