Origin Error - 404 Fixed

[sdhoey]

When I click on the Extra Content tab on the Sims 4 in Origin, this is what I'm getting:



I can not see any of my packs or anything. Is anyone else having this problem?

[HelenP]

Just checked and I've got the same, currently assuming it's their end.  I played offline earlier today with no problem.

[MrsFlynn]

If you're still experiencing this issue, some suggestions to fix it are:

1. Fully close out of Origin and open it again.

2. Delete Origin cache

-- Delete Origin Cache
http://www.carls-sims-4-guide.com/forum/index.php/topic,21899.msg401663.html#msg401663

3. Uninstall/Reinstall Origin

Uninstall/Reinstall the Origin Client
http://www.carls-sims-4-guide.com/forum/index.php?topic=21898.msg431239#msg431239

4. If those don't help, you may want to report this issue to Answers HQ Origin Forum

How To: Report Origin Issues
http://answers.ea.com/t5/Technical-Issues/bd-p/O-2

[HelenP]

Clearing caches didn't work for me but Sims seems to be playing fine so I'm not bothered.

[sdhoey]

Nothing is helping for me.

[MrsFlynn]

I'm sorry the tips didn't help.

There is the tip of restarting your router, shut down your windows firewall and disable your antivirus software for testing purposes. Open ports on the router and clearing the DNS cache or testing a Goggle DNS.

Connection troubleshooting
https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

However, that doesn't sound like the connection is the real issue. It sounds like Origin is glitched.

If a uninstall/reinstall didn't help, then it maybe best to contact EA's CS for assistance or report the issue AHQ's Origin forum to see if they can help, if you haven't already.

[sdhoey]

I don't know what happened but I just came home from open house at my son's school and now my sims 4 in origin is showing the extra content again. I must have been on EA/Origins side.

Thank you Mrs. Flynn for your help 

[MrsFlynn]

It may have been due to the game update? Who knows. I didn't have any issues and the update went fine. So it may have just been a hiccup on Origin's end.