If it wasn't for the bugs, it wouldn't be a sims game. You should go to the sims home page forums and report this onif Playalot's work around didn't work. I think this might be the lucky 1,000,000th bug. If not it has to be close. I wish I could help but as of yet I haven't faced this bug. Have you tried repairing the game in Origin. There was a patch not too long ago maybe it messed with your mods and/or CC maybe you should remove them if that doesn't work. Also try resetting your sim, sometimes that can fix things.