Sims 4 won't load

[Polfos93]

I've just bought Sims 4, it starts fine but gets stuck on the loading screen (doesn't ever get to neighbourhood manager). I have tried uninstalling it but it still does the same.

Any help would be appreciated

[MrsFlynn]

Hi Polfos93,

Try these tips below. If these don't work I have added a link below that has some more tips to try.

1. Run Ccleaner and it's registry cleaner
https://www.piriform.com/ccleaner/download (Standard Edition is Free)
-- This helps clean up temporary files, internet cache files and other files that are left behind that are no longer being used.

How to use CCleaner to fix PC issues
http://help.ea.com/en/article/how-to-use-ccleaner-to-fix-pc-issues/

2. Deactivate Origin ingame
Open up Origin, Go to My Games. Click on the 'I' button next to the 'Play' button by the Sims 4 game. Then click on Game Properties. Check the box to disable Origin in Game

3. Try playing the game in "Offline" mode -- In the Origin Client, go to the Origin Menu and select Go Offline.

4. Start the game in Windowed mode by -- In the Origin Client, go to the My Games Tab, and right click on the Sims 4 Cover and select Game Properties - In the Command Line Arguments, add the following text: -w and click Okay. If that doesn't work try: -w und

Game Will Not Launch/Start/Load
http://www.carls-sims-4-guide.com/forum/index.php/topic,21899.msg410185.html#msg410185