Can't open cache folder to clear it

[Stormi71]

I'm not very tech savvy. My main game save is quite big (I presume) because I'm onto second generation and I also have multiple households that I swap between, custom buildings etc.
It runs okay, but the loading screen is really slow when traveling etc.
I went to clear my cache, when I go into, there is nothing there except two files, one is cache.str or something like that. If I click on the other, it says it can't open. I think the cache says it's 256mb. I will check in a little bit exactly what the file names are. But shouldn't I have a bunch of files listed in my cache folder, as I haven't cleared it at all.
EDIT - When I go into the Sims folder, there are folders named cache, and cachestr. Hmmm, I just opened it and there's actually stuff in there today, 6 files with thumbnails or buildings I modified and saved to my gallery, a file that says filecache with a gear looking thing on it, and four files starting with temp*numbers*js.cache and png.cache. Every other time I've gone into the cache, there's just been that FileCache one, which wouldn't open, and some other one. So which ones can I delete?

[MrsFlynn]

Hi Stormi,

Here's a couple of links that may help you figure out what cache files to delete.

- Delete Cache Files
http://sims4.crinrict.com/en/2014/09/delete-cache-files/

- Delete Origin Cache Files
http://sims4.crinrict.com/en/2014/09/delete-origin-cache-files/

I hope this helps,

MrsFlynn

[Stormi71]

Thanks MrsFlynn. There must be some auto-cache clearing thing on my desktop computer, as I didn't delete anything, and checked it again last night and there were no files again. I know hubby was cleaning up that computer a while ago, maybe he set something on there to empty caches.