Sim won't clean house

[readingpuppies]

My sim refuses to clean the house even though she has the neat trait. She stands right in front of a mess and just grunts. Now she gets filthy surroundings moodlets. Can anyone help or have the same problem?

[Schipperke]

Are you still having this problem?  Have you tried exiting and restarting the game?  Are you certain there's nothing in the way to prevent her from cleaning up the mess?

[readingpuppies]

Yes I have.

[Joria]

If you point your cursor on the floor and click you should get a "clean house" option.  Select that and she should clean.

[Variosities]

Low mood can prevent even a neat sim from cleaning. Top off needs then initiate the clean house action.