Author Topic: Sims 3 Store content not working on Steam...  (Read 8526 times)

Offline Gameactive

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Sims 3 Store content not working on Steam...
« on: December 09, 2011, 10:29:59 PM »
I have The Sims 3 and The Sims 3 Pets installed on my computer through Steam.
I can't get any kind of store content to be recognized by the game.
I used to have a different copy of the game with Late Night instead of Pets, but I removed it and it still won't work.
I registered the game on the Sims 3 official site using the CD codes that Steam gave me.
I can download store content to the launcher no prob, but after installing it doesn't appear in-game.
Any suggestions?

EDIT: Turns out custom content  works as it should, just not store content. The store content is probably confused from me registering 2 copies of the game in the store.
“When life gives you lemons, don’t make lemonade. Make life take the lemons back!” - Cave Johnson, Portal 2
“You ought to upgrade to Windows 7!”, they said. “It’ll help your games run so much better!”, they said. If I see them again, then they had better know how to stabilize an on-the-fritz copy of The Sims 3 that was working just fine on Windows XP.

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Re: Sims 3 Store content not working on Steam...
« Reply #1 on: December 09, 2011, 10:39:19 PM »
What is steam?



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Offline Lasnien

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Re: Sims 3 Store content not working on Steam...
« Reply #2 on: December 09, 2011, 10:53:52 PM »
Steam is a digital distribution platform (sort of like Origin). I had issues getting CAW to work with the Steam version, so I activated my Steam copy through Origin instead. It would probably be best to check on the Steam forum for TS3 about store items.

Offline Pam

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Re: Sims 3 Store content not working on Steam...
« Reply #3 on: December 09, 2011, 10:57:51 PM »
I have The Sims 3 and The Sims 3 Pets installed on my computer through Steam.
I can't get any kind of store content to be recognized by the game.
I used to have a different copy of the game with Late Night instead of Pets, but I removed it and it still won't work.
Any suggestions?

Welcome to our Forum.

Are you properly registered on the Sims 3 official site?  You're purchasing the content at the Sims 3 Store?  Where exactly do you run into trouble.  More details would be helpful.

Also, I removed the colors from your post.  We prefer that posts be made in black to keep the Forum looking tidy and easy to read.
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Offline Gameactive

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Re: Sims 3 Store content not working on Steam...
« Reply #4 on: December 11, 2011, 12:07:37 AM »
Welcome to our Forum.

Are you properly registered on the Sims 3 official site?  You're purchasing the content at the Sims 3 Store?  Where exactly do you run into trouble.  More details would be helpful.

Also, I removed the colors from your post.  We prefer that posts be made in black to keep the Forum looking tidy and easy to read.
I personally just used the colors to point out details.

I registered the game on the Sims 3 official site using the CD codes that Steam gave me. I can download store content to the launcher no prob, but after installing it doesn't appear in-game. It's really annoying as I want Riverview back...
“When life gives you lemons, don’t make lemonade. Make life take the lemons back!” - Cave Johnson, Portal 2
“You ought to upgrade to Windows 7!”, they said. “It’ll help your games run so much better!”, they said. If I see them again, then they had better know how to stabilize an on-the-fritz copy of The Sims 3 that was working just fine on Windows XP.

Offline Pam

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Re: Sims 3 Store content not working on Steam...
« Reply #5 on: December 11, 2011, 01:43:02 AM »
I personally just used the colors to point out details.

I registered the game on the Sims 3 official site using the CD codes that Steam gave me. I can download store content to the launcher no prob, but after installing it doesn't appear in-game. It's really annoying as I want Riverview back...

Does Riverview show up in the launcher under the "Installed Content" button?
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Offline Gameactive

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Re: Sims 3 Store content not working on Steam...
« Reply #6 on: December 11, 2011, 07:03:06 PM »
Does Riverview show up in the launcher under the "Installed Content" button?

Everything I install shows up in the Installed Content in the same way as in the Downloads menu. (Meaning it shows the pack, not individual objects, sims, ect.) But after launching the game it disappears from the Installed Content menu. And I always make sure the "Run without custom content" checkbox is cleared before launching.
“When life gives you lemons, don’t make lemonade. Make life take the lemons back!” - Cave Johnson, Portal 2
“You ought to upgrade to Windows 7!”, they said. “It’ll help your games run so much better!”, they said. If I see them again, then they had better know how to stabilize an on-the-fritz copy of The Sims 3 that was working just fine on Windows XP.



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Offline Pam

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Re: Sims 3 Store content not working on Steam...
« Reply #7 on: December 11, 2011, 11:24:29 PM »
Everything I install shows up in the Installed Content in the same way as in the Downloads menu. (Meaning it shows the pack, not individual objects, sims, ect.) But after launching the game it disappears from the Installed Content menu. And I always make sure the "Run without custom content" checkbox is cleared before launching.

Well, I'm baffled.  My only suggestions are to contact Electronic Arts or maybe try a complete re-install.  If you try to re-install, be sure to browse our Technical Help board for information on backing up your game and other helpful information.
Read and heed the Forum Rules, please!

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Offline Gameactive

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Re: Sims 3 Store content not working on Steam...
« Reply #8 on: January 23, 2012, 02:28:17 AM »
Well, I'm baffled.  My only suggestions are to contact Electronic Arts or maybe try a complete re-install.  If you try to re-install, be sure to browse our Technical Help board for information on backing up your game and other helpful information.
I think I will do a complete reinstall. It's been taking a long time to load lately.
(P.S. the loading music stops early, I don't know why)
“When life gives you lemons, don’t make lemonade. Make life take the lemons back!” - Cave Johnson, Portal 2
“You ought to upgrade to Windows 7!”, they said. “It’ll help your games run so much better!”, they said. If I see them again, then they had better know how to stabilize an on-the-fritz copy of The Sims 3 that was working just fine on Windows XP.