My game stopped working!

[The Illuminator]

I was playing with my legacy familiy and just built a very nice house, when my game stopped working and returned to the desktop. Help please.

[Swede1992]

Have you tried to start it up again? CTDs are very common with this game and it is recommended that you just try to save as often as possible. If it occurred while you were saving, your save file may be corrupt, look in the thread on how to recover a backup if that is the case.

[The Illuminator]

It's still not repaired, but I know the cause of this now. Everytime I press the basement button in the build mode, my game returns to my desktop... This also happens when I try to acces the store while I'm in the game. Does anyone else have this too or has a solution?

[jmz95]

If it's with a certain button (like build mode or the shop button) then your game might be bugged. Others may have this problem as well, especially if it really is a bug. All you can do is wait until EA comes out with the next patch or uninstalling your game and reinstalling (you don't have to delete your save game files or anything when you uninstall). Or, someone else may truely know what's wrong and have a solution for you.