Author Topic: Problems after last update  (Read 2852 times)

Offline Zufie

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Problems after last update
« on: November 16, 2020, 11:12:06 PM »
I'm not sure what the heck happened with my game but since the last update i can't play past the first loading screen, the game keeps spamming this Capture.jpg

and if i try and ignore it the game won't ever load into a lot. I can't very well insert a disk for a game that i never had the disk for to begin with. To be clear it is a legal digital version of the game, can anyone please help me figure out what i need to do to fix this?
 

Offline MrsFlynn

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Re: Problems after last update
« Reply #1 on: November 17, 2020, 12:33:18 AM »
The issue may be related to the current issue affecting Sims 4.

[CURRENT ISSUE] Game Crashes after November 2020 Patch
https://answers.ea.com/t5/Technical-Issues-PC/CURRENT-ISSUE-Game-Crashes-after-November-2020-Patch/td-p/9719086

If any of the information sounds familiar, please try the tips in Crinrict's post. If not, please click the reply under her post and share your experience.

They have mentioned they'll be trying to get a patch out sometime this week.

If you haven't, try a repair game, and if that doesn't work and the above isn't quite what your experiencing, contact AHQ for further help.

Sims 4 - Repairing the Game (What & How-To)
https://www.carls-sims-4-guide.com/forum/index.php?topic=29294.msg401672#msg401672

AHQ's Sims Tech Help Board:
https://answers.ea.com/t5/Technical-Issues-PC/bd-p/The-Sims-4

Sign in with your EA account, click the New Topic button, up near the top of the board, to make a new post.
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Offline Nindigo

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Re: Problems after last update
« Reply #2 on: November 24, 2020, 02:26:00 AM »
I would grab my Saves folder and do a re-installation.
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