so i tried to do the uninstall/re-install and i removed my sims 3 folder before doing it, but now origin is stalling, and games don't want to install. so i put the folder back into the documents folder and now it's working, but i don't have the packs in the order that carl suggests. so i tried deleting everything again including in my control panel and tried installing in order again, only it keeps freezing (ORIGIN) so i am giving up because i am NOT a very patient person. so i think in order to do my uninstall/re-install, i will just have to lose my saved games. just venting. and also letting you guys know that it didn't work for me to move the sims 3 folder to my desktop so i can do a proper uninstall/re-install