Issue fixed. They never called as they were supposed to, but I figured out a fix on my own. required me to uninstall and reinstall origin. If they don't call back why did I waste my time using originER and filling out there form to be called back. Waste of time. I am not happy with EA and their support team right now. Grrrr. But with luck I can report back on Maschino soon as no one on the forum has given their opinion yet.