Computer shuts down while playing Sims

[Sondra312]

Shut down isn't really the word. It turns off without warning and this only happens when playing the sims game. I didn't do it for awhile when I first started playing but started about 3 months ago. It doesn't happen everytime I play but most of the time. Not sure what the problem is. I am hoping maybe someone can help if I am not the only one this happens to.

[Metropolis Man]

Might be a heat issue. Have you ever had your computer cleaned out? How old is it?

[Sondra312]

What do you mean cleaned out? The computer is about a year old. Got it last year a few days after christmas.

[Metropolis Man]

What do you mean cleaned out?

Having a tech open it up and having all the dust sucked out. Some people are not afraid to do that themselves, but I won't do that. It might be something else causing your shutdowns, but I know heat can do that.

[Naga]

Overheating for dustiness, overheating for overprocessing, system parts incompatibility, not enough RAM, not enough virtual memory (free space in HD), outdated drivers. Next step is knowing what is causing it.