Author Topic: I suddenly lost all CC and Saved files!  (Read 4179 times)

Offline gooderk8

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I suddenly lost all CC and Saved files!
« on: October 15, 2016, 12:09:26 PM »
I was on TSR and downloading CC. When I was finished I went back onto Origin to resume my house I was previously working on. I thought it was strange at first when my screen wasn't fullscreen as it was before and when it finished loading I got all the "tips" to the new expansions and it said I was downloading a pack from Origin (everything was already downloaded before). Then I realize the game had lost all my saves and wanted me to start a new game. I immediately exited the game and went to my documents to check if my saves were there. No saves and no cc in my mods folder or tray folder. I also checked my recycle bin and that was empty.

It's almost as if all my mods, saves, houses, everything just vanished. I went onto the contact EA help center and unfortunately got nowhere with that either. In frustration I ended the chat with the EA help and I'm now here. I hope someone can give me my miracle to getting back all my data!

Offline MrsFlynn

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Re: I suddenly lost all CC and Saved files!
« Reply #1 on: October 15, 2016, 01:13:20 PM »
Here are some troubleshooting tips in the posts linked below to help you get your game files back.

I'm Missing My Saved Games?!
http://www.carls-sims-4-guide.com/forum/index.php?topic=29317.msg448765#msg448765

My Sims User Folder or Install Files are Missing?
http://www.carls-sims-4-guide.com/forum/index.php?topic=29315.msg431335#msg431335

Tips on Finding and Removing Mods/CC
http://www.carls-sims-4-guide.com/forum/index.php?topic=23495.0#post_FRMC
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