This sounds weird, but since I have had Sims4, I had never started a new game. So, since I installed pets, I decided to start a new game. After playing a while, I wanted to go back to my other games, so I clicked on saved games. There use to be a list of your saved games and you could click on the first one or whichever one and it would take you back to your older saved games that you played last. When I clicked on saved games, pictures came up of my games, but the first one, which was the last one that I supposedly played, was not there. The last saved game shows, 2016. I can't find my old neighborhood. Am I missing something or have I just lost years worth of my sims? I hope I didn't lose them, because I would not be a happy camper.