Author Topic: Store content not downloading on Steam version of game  (Read 2336 times)

Offline sorenscreams

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Store content not downloading on Steam version of game
« on: September 06, 2017, 10:55:16 PM »
Hey everyone! 

So I recently bought Sims 3 through Steam along with Generations, Pets, Supernatural, and Seasons. Previously I had been playing through Origins and with Late Night.  Now I have a few downloads in my launcher that I'd like to download into my game (namely the Door of Life and Death) but it won't install.  When I go to install any content I get the error message: "Installation failed. Please make sure your game has the latest Software Updates and try again." However through Steam the game seems to be updated.  Can anyone help?

Offline MrsFlynn

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Re: Store content not downloading on Steam version of game
« Reply #1 on: September 07, 2017, 12:45:09 AM »
It sounds like the store content is actually downloaded, it just won't install?

Store content wont install "Install the latest Software Update"
http://answers.ea.com/t5/The-Sims-3/Store-content-wont-install-quot-Install-the-latest-Software/td-p/1522429

If the thread linked above doesn't help. You may need to ask in the Sims 3 Steam community for help or read over the troubleshooting thread linked below.

[Troubleshoot] Downloading/Installing of Store Content
http://answers.ea.com/t5/The-Sims-3/Troubleshoot-Downloading-Installing-of-Store-Content/td-p/4287701
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