Moving Sims 4 to a new laptop after motherboard went out

[Ruthelyn]

The motherboard went out on my laptop and it won't turn on. I bought a new laptop (Dell XPS 15) and the techs at Microsoft are currently copying my files from the old computer to the new one. I know that there is a specific way that you are supposed to copy Sims 4 saved game files to a new computer. I'm sure that the techs aren't doing this. My question is, am I going to be able to get my game transferred over correctly? And if so, how am I going to do that? Thank you!

[MrsFlynn]

All you need to do is:

1. Copy your Sims 4 folder to a flash drive or other backup media of choice.
C:\Users\<Username>\Documents\Electronic Arts\The Sims 4

2. Copy that folder from backup, to the Electronic Arts folder on your new computer after Sims 4 is installed.

Read more details in the link below:

How-To: Copy Sims 4 game saves to another computer
http://www.carls-sims-4-guide.com/forum/index.php?topic=21899.msg449653#msg449653

[Ruthelyn]

Thanks!