« previous next »
Pages: [1]   Go Down

Author Topic: My Origin account has been hacked!!!  (Read 2199 times)

Offline thesimslover828

  • Playing The Sims 3 again, WooHoo!!!
  • Immortal
  • *****
  • Posts: 890
  • Death To The Visitors, V Is For Victory
My Origin account has been hacked!!!
« on: November 20, 2016, 01:58:14 AM »
I can't understand why, I saw an email that said i reset my email to [email protected], I've never heard of or used this email ever. I can't play The Sims 3 or 4 without signing into Origin now. Please help me.
Logged
We are of peace, always but this is war.
We are of peace, always.
We'll help build a resistance. We have to fight.

When all you've ever loved has been stolen from you, sometimes all you have left is revenge.
For the truly wronged, satisfaction can be found in one of two places,  absolute forgiveness or mortal vindication. This is not a story about forgiveness. When deception cuts this deep, someone has to pay.

Offline MrsFlynn

  • Admin Assistant
  • Administrator
  • Watcher
  • ******
  • Posts: 6142
Re: My Origin account has been hacked!!!
« Reply #1 on: November 20, 2016, 02:11:28 AM »
You may need to contact EA customer service. As we can't help with account issues.

However, here are a couple of tips that might help.

1. Reset your password
Use the link below to reset your Origin password.
https://signin.ea.com/p/web/resetPassword

If the above doesn't help, try tip #2.

2. It is suggested to create a temporary account to contact customer service with. They can help you with your account issues easier that way. You may need away to verify both your new and old accounts.

How To: Contact EA's Customer Service / Use EA Help
http://www.carls-sims-4-guide.com/forum/index.php/topic,21898.msg401708.html#msg401708
Logged
Welcome!! We hope you enjoy the forum!!  Thank you for visiting!!
–Need Help? Check our Member FAQs Here. * –Read and follow the Forum Rules, please! *


Registered members do not see ads on this Forum. Register here.

Offline thesimslover828

  • Playing The Sims 3 again, WooHoo!!!
  • Immortal
  • *****
  • Posts: 890
  • Death To The Visitors, V Is For Victory
Re: My Origin account has been hacked!!!
« Reply #2 on: November 21, 2016, 03:47:19 AM »
I fixed it, never expected to be hacked, but I'm able to go on my account now. I'm so happy I could cry, lol.
Logged
We are of peace, always but this is war.
We are of peace, always.
We'll help build a resistance. We have to fight.

When all you've ever loved has been stolen from you, sometimes all you have left is revenge.
For the truly wronged, satisfaction can be found in one of two places,  absolute forgiveness or mortal vindication. This is not a story about forgiveness. When deception cuts this deep, someone has to pay.
Pages: [1]   Go Up
« previous next »