Author Topic: Paint from Reference  (Read 3726 times)

Offline Shewolf13

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Paint from Reference
« on: March 17, 2016, 12:54:20 AM »
So... is anyone else having issues with paint from reference?  All I'm getting is blank canvases with no pictures.  It will still sell, but was hoping to have portraits for my dynasty...

Offline oshizu

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Re: Paint from Reference
« Reply #1 on: March 17, 2016, 01:04:05 AM »
@Shewolf13

I've never had this problem, though I had an issue where my Selfies were distorted after Painting from Reference.

Have you seen this solution offered by Crinict?
http://answers.ea.com/t5/The-Sims-4-Bug-Reports/quot-Paint-from-Reference-quot-Returns-Blank-Canvas/td-p/4439929/page/2

I have no idea whether this will solve your problem, but it has solved the issue for some simmers.



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Offline Shewolf13

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Re: Paint from Reference
« Reply #2 on: March 17, 2016, 01:31:17 AM »
Woo!  Thanks so much @oshizu !  That topic did help, specifically the bit about the ui.

Quote
alright... after hours of testing and restarting the game with and without different things (saves, tray, resetted/deleted documents/thesims4 folder) and graphic settings I figured out what it is!
 
its the options.ini setting "uiscale" in row 6 of that file.
 
while I'm on the iMac Retina, playing in 5K I changed this thing "upscale = 100" (which is default) to 150 (that makes the UI smaller) - and thats the issue. So if there is the value 150 it gives me a white painting and black photograph - if its the value 100 it works how it should. I've changed this multiple timesto be totally sure.

I tried it and it worked.

Offline Playalot

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Re: Paint from Reference
« Reply #3 on: March 17, 2016, 02:18:09 AM »
Hmm a side effect of changing UI scale. That's annoying. I think I'll live with blank paintings until I really need them for something.
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Offline oshizu

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Re: Paint from Reference
« Reply #4 on: March 17, 2016, 02:56:59 AM »
@Shewolf13
Egads,, you went for the really complicated solution!!!!
I was thinking more along the lines of moving the saves folder and resetting, hehe.

Hope it stays fixed for you.


Offline Shewolf13

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Re: Paint from Reference
« Reply #5 on: March 17, 2016, 02:59:05 AM »
@oshizu

I had changed the UI scale lol to make it smaller so when I saw that solution, I went, "oh..."  and actually, it's easier than resetting, since it's just clicking the options file.