Ok, we're stuck.
We have been trying to move out our sims for awhile now, and can get as far as selecting which sims we want to move, and what new lot/house we want to move into. However, as soon as the game tries to move us to the new home, it glitches and doesn't load the new house properly. Everything is inverted and black and we can't modify anything, our sims are there, but can only be seen if we make them walk onto the street.
The only thing we've noticed is it seem to not register that we're in a new area, because after the move, if we try to go another part of the world, no loading screens happen and the entire rest of the game is inverted and black for all the buildings or anything interactable.
We had this happen to us once before when we tried to move, but just messed around in "build & buy" mode and it eventually went away, however this time it doesn't appear to be helping.
Anyone got any advice. We really want to get this to work XP