Unable to run Sims 3

[Nat]

Having run an update yesterday I am now unable to play anything. When I start the game I get "Sims 3 base game is incompatible with current Sims 3 expansion pack. Update via game launcher" ?
However when I go to game launcher it tells me that its up to date - refreshing does nothing ?

Using version 4.5.6.009017

Anyone got a fix please.

[Naga]

The only time I ever reinstalled The Sims 3 was when the same thing was happening to me, back when Ambitions was released. Worked for me.

[beanutz]

Hi,
I have had exactly the same problem.

After a lot of problems I have had to un-install the game. Last week I called EA and spoke to someone in Texas he sent me a link to the latest patch. This didn't work so I called EA because their UK office is local to me here in Surrey. I got through to a tech help guy (Jody). I asked him if there was a patch. He sent me instructions to uninstall. Which I have done. Now I have started to re-install it has worked up to a point but I get a message saying there is a DLL file missing from Ambitions and it wont load. I have already loaded the base game, WA and Fast Lane.

I haven't tried to start the game up yet. So I think I will try and give them another call this afternoon and see if they and help me. I had to be a bit devious as they obviously don't like people phoning their offices and would rather we made calls through the premium rate 0870 number.

edit.. Btw I was told that this patch has been removed so has it beencausing many people problems- I would think so

[nzgirl]

I just updated my patches today. 4.5.6.009001 is incompatible with my base game. Guess a reinstall it is... and turning off automatic updates.... sheesh!!!
(I don't have stuff packs or late night)

[Pam]

It's always a good idea to periodically do a fresh reinstall of the game.  I do mine when I install stuff and expansion packs.