Still Downloading? *Fixed*

[Chione]

When I first got the Sims 4 (March 23rd) it had finished installing before I started playing the game. A couple of days ago I started getting the message that Origin had not finished installing the game and playing could result in issues. I clicked play figuring it was just a glitch and that it would go away the next time I played, but it still shows up every time I go to play the game.  I haven't had any issues as of yet, but I don't want to chance it. What should I do?

[MrsFlynn]

Hi Chione,

Have you tried any of these troubleshooting tips?

01.) Repairing the Game

Right Click on the game and select Repair Game.

*See this post for more details on Repairing the Game.
http://www.carls-sims-4-guide.com/forum/index.php/topic,22091.msg392674.html#msg392674

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02.) Log out of Origin. -- *If exiting Origin isn't working, open Task manager (Ctrl-Shift-Esc) search for a file called ts4.exe. Click on it and select end process.

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03.) Run Ccleaner and it's registry cleaner
https://www.piriform.com/ccleaner/download (Standard Edition is Free)
-- This helps clean up temporary files, internet cache files and other files that are left behind that are no longer being used.

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04.) Delete both game cache and Origin cache files

-- Delete Game Cache
http://www.carls-sims-4-guide.com/forum/index.php/topic,21899.msg401662.html#msg401662

-- Delete Origin Cache
http://www.carls-sims-4-guide.com/forum/index.php/topic,21899.msg401663.html#msg401663

Hopefully this helps, if it doesn't please don't hesitate to post and we'll dig a little deeper.

Welcome to the Forum!!

MrsFlynn

[Chione]

I cleared both caches and am now playing in offline mode and that seems to have done the trick. Thanks so much for your help!


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