Author Topic: Unable to download from the Sims3 store  (Read 2020 times)

Offline paulabelle

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Unable to download from the Sims3 store
« on: February 27, 2012, 02:11:43 PM »
(((I couldn't find any thread for my post, so I'm posting this one. If there is a specific place for my query, place link me to it!)))

Guys, I haven't been able to download and install some items bought from the Sims3.com Store. This didn't happen to all the items, just the Lunar Lakes neighborhood and the Renaul pack.
I have uninstalled and reinstalled everythign, tried adding just these two files before restoring evertyhing else to my game; tried using other browsers (I'm currently using Chrome, but I tried with IE as well) and I still cannot have these items in my game.

Any suggestions?

Thanks a lot

Offline Pam

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Re: Unable to download from the Sims3 store
« Reply #1 on: February 28, 2012, 03:22:46 AM »
Welcome to our Forum, paulabelle.

Can you tell us exactly what happens when you try to download Lunar Lakes and the Renault pack?  Does the download itself not complete?  Does it show up in your Launcher?
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