Access Denied?

[tessmurphy00]

I have been trying to get my Sims 4 to work but it keeps saying access denied?? How do i fix that?? please help

[Twinmum]

Have you played the game before and can no longer play, or have you just installed the game?  Are you logged into origin?
It would help us help you if you gave us more information about what exactly you are doing. Are you clicking on play in the origin box or are you clicking the Sims 4 icon on your desktop?

[MrsFlynn]

Hi Tessmurphy00,

I'm not sure what the problem might be. Do you by any chance have an error codes to go along with the message Access denied?

As when I I did on that, all I was able to find is something that has to do with VC++ runtime error.

This is the search result --
http://answers.ea.com/t5/The-Sims-4/Can-t-install-the-game-VC-Access-denied-problem-5/m-p/3441121#M6216

If the following code, matches what you found, have a look at the link below. It might fix the problem.

VC++ error code 1603
http://sims4.crinrict.com/en/2014/09/vc-error-code-1603/

Hope this helps, and welcome to the forum

MrsFlynn