Product key question

[Colleenlynnelewis]

I bought sims 3 the starter pack which came with late night and high end loft. My computer crashed and I lost everything on it. I dont have the serial numbers for the exspansion packs only the actual sims 3 game. Is there any way I can get the serial numbers back for my two exspansion packs?

[Axiom]

If you registered the games with Origin, it should be able to download and install the games for you, irregardless of whether or not you bought the games through Origin.

[Colleenlynnelewis]

I bought them from the store not through origins, I have them in a disc.

[Axiom]

I actually bought mine on a disc at first, then registered through Origin.

[Pam]

I bought them from the store not through origins, I have them in a disc.

Welcome to our Forum.

Did you register your games when you bought/installed them?